Hotels near JACKS RETAIL LTD TOKATOKA STORE in Nadi

The staff was friendly. We booked a Family Villa through Tripadvisor Plus for 2 nights. Our flight on Fiji air was scheduled to arrive at 6AM in the morning. They held the room for us and it was ready when we arrived at 7AM. Room was ground level. The staff moved us to a Villa closer to the dining and pool because my wife walks with a cane and a shorter walking distance is better for her. Room was clean and spacious. I would stay again.

We had already had an idea that the rooms would be dated from the reviews. So expected as much and weren't fussed about our stay, given the price hence why we 4 stars as prob can do with an upgrade. We were on the ground floor and we didn't have any bugs in our room. Cleaning was pretty good. One of the cleaners who had returned to work there in the last few months was REALLY amazing at his job. The restaurant food was really good we had no complaints, so dined there quite a bit. Rosie's onsite were also really helpful when we booked activities. But the staff are what make this place such a great atmosphere to be at. The bar staff Eroni (Rhonda) and Vasiti were AMAZING. Super helpful to give you advice and what to look out for. We would recommend the place based on the staff

We had a great stay. Staff was friendly and accomodating to our needs including carrying out heavy luggage up and down 3 flights of stairs. They even allowed our visitors in which I find very rare. They also carried our food up to our balcony which was great. We had the Sunset suite at the very top - awesome view! Our room was nice and clean, super nice air con in the room and lounge area. Really nice kitchen area with a massive new fridge. Very convenient with the supermarket up the road and beachfront to chill. The ocean was sooo nice and hot to swim in. Downfall: Some of the levels smell like damp, wet carpet and was really bad . Some of our dishes were so dirty and their were cockroaches in the toaster, microwave and jug. Would be great to have a volley ball net on the beach and some activities on offer for guests such as horse riding & snorkelling etc. Also some entertainment would be great as the music next door was the only entertainment we got but sometimes it was far too loud that we couldn’t sleep. There was no fire show or kava ceremony and we were looking forward to that! The food at the ghost ship bar was really good especially the pizza and curry dishes! Be good if reception could help guests find the best taxi prices as some Of the locals that stand on the road really take advantage of travellers and charge you the world. We did have a great stay in the end! I would recommend this if you want to stay near town, the airport and want to experience outside of Denarau. Denarau did get boring for me sometimes so I liked this experience this time around.

Overall a poor experience. Customer service. Most of the staff are nice and friendly and have the bula spirit, however our stay was tainted by some unfriendly staff at the main restaurant by the pool, which some of the staff don’t want to help providing baby chair and just forgot about the requests after all. The restaurant staff just simply looks very unhappy or tired for some reasons. We have met some very friendly face and lovely staff, but it was unfortunate the restaurant customer service is consistently horrible. Front desk staff shows don’t show the same level of hospitality as to other hotels we stay in Fiji. Room: It’s showing it’s aged but the view is fantastic and room is well equipped and spacious, it suits well for family with a plan to cook. We notified the staff that two of the pendant lights aren’t working on day one. Yet nothing is fixed until check out. Food: We try buffet breakfast and dinners at the main restaurant and also take away from the red Buddha restaurant. Breakfast is pretty standard and average considering it’s Hilton, we stay at many Hilton hotels before, the food is one of the worst experience we had, in particular the buffet dinner, choices are very limited, it’s pretty much just a corner of food , pretty subpar comparing to Sofitel or Sheraton. Overall. With similar price it is hard to recommend this hotel to family especially with kids, the staff seems to have too much trouble to handle the demand of young kids and didn’t stand up to the great Hilton branding which is a bit of a shame. Rooms got beautiful view, foods aren’t great. The only bright spot would be the spacious hotel room.

The hotels in NADI are generally expensive and shabby, about the same as those in China at RMB 150-60, but the staff are very nice. Even if there is no elevator, I can help you carry your luggage. You can also change the single room to a double room. Fortunately, there is no tipping during the performance at night. The location is not bad. It is about 10 minutes away from the airport. There is also a supermarket and several restaurants nearby.

Run down hotel and very poor service. While the room was clean, the service and facilities were very poor. The images on the web site must be from years ago, because now the place is very run down. At best this is now a one star motel. There is no lift, so if stairs are a problem don't get a room on the upstairs floor. There is no wifi, nor is there free airport transportation. When we arrived the remote control we were given for the air conditioner didn't work, after two requests (and more than an hour) this was fixed. When room service took away our dirty towels they advised they would be back with fresh ones, after a two hour wait I went to reception and got them myself. There was only one plug next to the double bed. The bedside clock didn't work. The bathroom was very run down, the shower door wouldn't close. The whole room is in need of repainting. There was a restaurant, but when we enquired (at 6PM) we were told it had already closed. (In our three night stay I saw two people dining there, once, for breakfast). The poolside bar looked like it hadn't been used for years. The poolside spa was broken. This is our third visit to Nadi, and this hotel rates bottom, way behind the Nalagi and the Mercure (both on the same street and both cheaper).

The Terraces Just returned again to this wonderful resort with my 2 friends. I can highly recommend this accomodation in either a 1 brm or 2 brm apartment. The apartments are very clean & spacious with all the facilities you need with a kitchen & laundry, with lovely views of either garden or pool & golf course from 1 or 2 of the balconies in the 2 brm apartment. The pool & gardens are highly maintained with plenty of pool loungers. The convenience to Port Denarau is just 5 mins walk away to all the bars & restaurants plus a fully stocked mini mart. All the staff at The Terraces are very friendly & helpful. I’m looking forward to my return again in November.

The breakfast is basically the same every day, the sound of the air conditioner is relatively large, the room is very good, the house is very loose, the backyard is the swimming pool, the children are very happy.

Because of the transfer, I need to stay in Fiji for one night, a good experience. The house is very clean and tidy, quiet and warm, with two bedrooms, our family of four can easily stay. Furniture and appliances are available, as well as kitchen appliances and tableware that we often use. We don't have time to try cooking. The location is very good, there are Chinese restaurants in the nearby supermarkets, and it is very convenient to be close to the airport. The boss is Chinese, the communication is also very smooth, introduce the surrounding environment and help us contact the rental, very intimate, there is a chance to come again.

Well worth staying here room very clean..staff was very friendly and helped us with everything we wanted. The food was delicious and nice buffet night in garden ..and we loved the live band music and the island dance and fire show …, we tried the Kava and enjoy singing with Natha sitting with him on the mat and also singing on the beach around the bonfire ..the resort very busy but plenty of space for us sitting outside beautiful and swimming good in in 2 pools very clean and nice water