6CJG+3QM, Newtown Beach Road, Nadi, Viti Levu Group, FijiView Hotel Details
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1 night
Best Western Grand Wests Villas Guest Reviews
2.9/5
40 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.0
Amenities2.9
Service3.0
Cleanliness2.9
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All reviews(40)
Positive reviews(4)
Negative reviews(3)
Guest User
Studio
Stayed in Sep 2024
Couples
5 review
2.7/5
Posted on Sep 19, 2024
About 15 mins drive from the airport and 5 mins walk from the beach so reasonable location. Pool looked good although we didn’t use. Room was very old and not very clean (hair and dirt in all corners of the bedroom and bathroom).
Guest1111
One Bedroom Apartment
Stayed in Jul 2023
Family
1 review
3.5/5
Posted on Jul 13, 2023
Perfect for one night stopover. No food on site, restaurants available close by.
Response from Property: BulaThank you for taking your time to review.We hope to see you again.VinakaDeepshika PillayGrand west Villas
Pingfandeshangshi
One Bedroom Apartment
Stayed in Sep 2023
Family
1 review
4.5/5
Great
Posted on Sep 28, 2023
Staff are very enthusiastic
Original TextTranslated by Google
Navigator60897471625
Stayed in Aug 2023
Couples
2.0/5
Posted on Aug 23, 2023
Very disappointed with the hotel. Was nothing like the photos online. Rooms were run down. Lights weren't working in the room. TV had no signal. Check-in was from 1pm but when we got there at 5pm the room still wasn't ready. Would not recommend this hotel to anyone!
Response from Property: Bula Thank you for your comments. We sincerely apologize for not meeting your expectation. Your comments are important to us as this helps us improve our customer satisfaction level. We are disappointed that you did not enjoy your stay with us. Thank you for highlighting your concerns. We apologise for the unsatisfactory customer service provided to you. Vinaka
Explorer14121846264
Stayed in Jul 2023
Family
1.0/5
Posted on Jul 23, 2023
I booked it for 2 nights very terrible, 2 bedroom villa not cleaned properly very poor management Bar n Restaurant not operating not advertised on the site while booking for stay in Grand west villa. No wifi , no pots. $2 charge for pool towel , microwave very hard to use button not working and oily surface everywhere doors, kitchen top and walls. I have paid $744 fjd not worth it Don't waste your money booking a room at Grand west villa
Response from Property: Bula Thank you for taking time for the review. We will improve on our services. We have just opened after Covid and not all our facilities are operational at the moment. Vinaka
Ashron L
Stayed in Jun 2023
Family
4.0/5
Very Good
Posted on Jun 7, 2023
Our family of 4 adults rented two deluxe x 2br units and thoroughly enjoyed our stay at Grand West Villas. The main reason for visiting Fiji was to enjoy the seasonal local produce from farmers markets and cook to our own liking. The kitchen had adequate pots, pans & utensils for cooking. We found the bed linen & towels in good condition, & both units were neat and tidy. The Manager Deepshika and his support staff went above and beyond to make our stay a comfortable, enjoyable experience. Would recommend these villas to families wanting a comfortable home away from home stay without the exhorbitant prices of Denarau.
Response from Property: Bula Thank you for your stay with us and for your positive review. We are glad that you enjoyed your stay with us and hoping to see you on your next trip to Fiji. Vinaka
nikhatkhana
Stayed in Oct 2022
Family
4.0/5
Very Good
Posted on Oct 26, 2022
Great place to stay if you are traveling with your family! Friendly staff and good customer service. We had last minute changes to our reservation which the staff catered to efficiently and I would highly recommend staying here
Response from Property: Bula Nikhat Thank you for your review and indeed grateful that you enjoyed your stay with us.