The Quorum

We took 3 rooms and stayed here for a transit night.. Linens had stains, key card did not work. when asked for spare key card staff said we cant provide. We asked to reactivate the key card, he told us"thats not my job" Useless staff behaviour. No support provided for baggage, nobody answers the call when you try to reach them . It was a nightmare staying at the hotel. To Top it up, Aircondition did not work in room no. 4008. When we asked them to chk, the hotel asked us to adjust for a night with the fan and gave us a Table fan... Hats off to the managment the way they run this hotel. I dont think they are fit to be in the hospitality industry

I liked the rooms but the service was no up to the mark. I am very disappointed with that. There were no coffee or tea sashes , didn't provide wifi to us. And we didn't got the terrace view and the enjoyment of swimming pool. It the responsibility of hotel that the person who is booking rooms in your hotels should get all the amenities and comfort.

One of best hotel at Mysore Rooms are well decorated Breakfast n Dinner very Yummy 😋 Thnx Team Quorum for Best Hospitality Everyone Happy for services Reception, Reservation,n kitchen Team serve Best Services

First of all this hotel discriminates customers who booked through apps. I stayed in 4009 and checked in on 15th oct 2023. They gave me a dirty and unsafe room.ceiling bits were falling off and AC was not working . They made me wait for 4 hours to change my room. Because I complained they charged me 800 extra stating a small ketchup stain on the sheet. Absolutely pathetic. Please don't book in this hotel

Good staff and gave me a complimentary upgrade. Thanks

Very inconsistent rooms at this hotel. We were first assigned a room in the wing to the right of the lift (2nd floor). We'd booked a 'luxury room' - which is supposedly larger than the deluxe rooms they offer. The room we were taken to first was awful, it looked like a beat up, worn down version of what you'll see on the booking sites. Even the flooring was wearing away. There was a musty stench in the room that was exacerbated by switching on the AC. There were table fans all the way down the main corridor. Apparently to dry the carpets which had been washed(?). Was this the source of the mustiness? Perhaps. There was no fridge in the room even though there was space for it. The safe didn't work. When we spoke to reception about this issue they assured us that none of the rooms had a fridge and they would look into the stench. Eventually we were moved to a room on the upper floor to the wing which is to the left of the lift. This was honestly like a different hotel altogether. The room was bright, fresh, furniture looked newer and no smell. Rooms looked like a refurbished version of where we had been before. It was also larger than the earlier room. My suspicion is that they have sets of rooms that are awaiting refurbishment and ones that have been. I also think they sent us to a deluxe room before. Which is code for crap room which has not yet been refurbished. So, if you're planning on staying here - make sure you avoid the left wing on the second floor. It is worse than even those clean 'lodge' type hotels they have in Mysore. Infact those would be a lot better. Food is good. Room service is cheap. Breakfast is ok-ish. Location is Central. Service is friendly but very casual and not 3* and above hotel worthy at all. Their pool is non functional.