Front desk staff were polite they were the only decent part of our stay. There is limited parking no carts to carry your items in on, at 10pm at night in the pouring rain we were told we would have to search 12 stories to secure a cart. Needless to stay we were unable to locate one. Our room was dirty, there were roaches, the entire hotel was dirty the conditions of the hotel are in desperate need of repairs. Then there’s the screaming children running through the hotel all hours of the night and in and out of the pool areas, inside & outside. I also have a 12 yr old daughter traveling with me for competition. She didn’t even want to utilize the water slides or pool areas due to the screaming undisciplined kids. At least 2 almost drown in the hot tub no staff in sight, I was unable to use the hot tub due to the vast amount of kids under 4 yr old in the hot tub, you couldn’t even get in. Why are they allowing children in the hot tub? One was an infant 😱. The entire place smelled like ****, and I was almost hit checking out due to a traffic jam in the check in area. I would definitely say this is a undesirable location & crime ridden. Spend your money somewhere else trust me you will be glad you did.