Sheraton Myrtle Beach

Really good, motel, quality, nice customer service, in a good location, quiet, I will here next

Newly refreshed comfortable rooms in MB! The hallways were still under renovation but the rooms have been newly renovated. Very comfortable beds and spacious. Bathrooms are especially nice with great water pressure! The hotel itself is a little far off the boardwalk but I'd rather have the nicer rooms over proximity. We still walked to everything

We were staying here because we had an event to attend in the convention center. The convince to our event was amazing. The room we were in was recently updated. Everything was shiny and new and the beds and pillows were very comfortable BUT~the air conditioning was sporadically working and the tv didn't work at all. When this was brought to the attention of the staff, they acknowledged the problem throughout the hotel but had no solution or compensation. This feels unsatisfactory for the outrageous price of the room. Also be warned, parking is extra with a ridiculous tax added.

First I want to say that Tyreek (i hope thats how you spell his name) was phenonrmal! He checked me in after I was overbooked at another hotel in the area. He was so kind and professional. He could tell I was having a bad night and responded perfectly. I have been coaching people on customer service for over 15 years and this young man has it down perfectly! The hotel seemed well maintained and organized. We were there in February, my 7 year old daughter loved the indoor pool. Parking was convenient in a garage on the property for $10 per day. The walk to the garage was odd. There was no real walkway from the lobby to the garage. Often it felt unsafe walking with my child and our belongings. It was odd because everything else was so well designed. I booked the Ocean View room. But the view seemed more like city view with a little ocean far off. And there was a disgusting stain on one of the beds. We ended up just sharing the second bed in the room. I was too tired to ask for another room after an ordeal at another property that night. Other than that the room was pretty clean. The headboard of the bed seemed worn. It had scratch marks on it. But other than those things everyone was nice and accomodating. We felt safe. The beach was like a 5 minute drive away. And the property was close to lots of food and entertainment options. I would definitely stay again.

Great accommodation Great location next to the Convention Center shopping close by.