Santa Marina, a Luxury Collection Resort, Mykonos

We booked a 3 night stay in a 2 bedroom suite. Prior to our arrival, the hotel staff were very helpful in booking arrival transportation and restaurant reservations. Unfortunately, the day before our departure, a family member was hospitalized and we had to cancel the entire trip. We canceled at the last moment and so we understood that we would have to pay the full cancelation fee of 12000 EUR - painful, but understandable given the hotel policy. I asked the reservation specialist if there was any way we could rebook the reservation in August. I could see on their website that they had availability and could have booked online, but I asked if the hotel would consider providing us with any sort of accommodation given that we spent 12000 EUR in cancelation fees - perhaps a discounted rate, or something small? They said they'd have to discuss it and would get back to me. I never heard back so I called again and spoke to the reservation manager, who also promised to get back to me. I didn't hear back, so I called again. The reservation manager was unavailable. I asked for the manager and he was unavailable as well and they said he would call me back. When I asked for his name, they refused to share it, which I found very strange. I didn’t hear back after a few days so I posted a draft of this review. Within moments, I received an email from the reservation manager, offering me 4 nights for the price of 3 on a 6K EUR per night suite, which was a good gesture. I replied asking a question about the reservation, and shared that my concerns about the service experience remained. I suggested that perhaps the general manager could call me to discuss it. That was the last I heard from the resort.

A beautiful luxury resort on Ornos bay. The views, pool and beach areas are beautiful, and the rooms are nicely appointed. But what made the difference is the ENTIRE staff, especially Frania, Anna & Stefanos, who went above & beyond to make our entire wedding group have the time of our lives!

A must stay for the demanding traveler who expects five star service through out their entire stay. From the check in to assisting with any need, the hotel accommodated and exceeded in every area. Private beach, no waiting at all for beach loungers. Our room had the most spectacular view of the bay and sunset , ask for room 219 ! A top 5 hotel for me, with extensive travel for over 30 years and 25+ countries visited, make this one of your stays you won’t regret it

Excellent, friendly, attentive in a beautiful, private setting. The spa is a must. The beach is sublime- protected from the wind, gorgeous water and with a very attentive staff. Dimitris, our head “butler” paid attention to every detail of our trip and helped make it seamless. We loved our trip!

Anna the hostess breakfasts were Much better 😌 was the best super hospitality and warmness her being there made the process much more smoother and better Thank you so much for the super experience and would love to join back again Have a super year ahead

Santa Marina, by far one of the nicest hotels we have ever stayed. From the food to the setting…everything was amazing but what stood out the most was the incredible service! Our butler Dimitris and his whole team were some of the most accommodating people we have ever come across. We are a family of 5 (3 teenagers) and the 3 bedroom villa was the perfect space for us. Poli at the beach club was an immaculate host - we loved it so much!!! This is literally the first time I have ever written a review after a stay at any hotel/resort and felt the need to after our holiday at Santa Marina.

We stayed in a Suite at Santa Marina. The suite had plenty of space for two (or even three) guests, a big terrace with sun beds and a beautiful view on Ornos Bay. In general, the entire property was very well kept and is built in the local architectural style. It offered a private beach with plenty of sunbeds and cabanas, as well as a relaxing pool area, which I really enjoyed. The property also offers transfers from the airport and the harbor, which was greatly appreciated I liked the proactive and friendly service of the staff, especially by Mr Konstantinos and Ms Iro from the front desk and guest experience who were very helpful to help us choose the right room and to make reservations. I would definitely stay here again.

Advertised as Shown! From the moment we arrived at airport we experienced the best customer service from every one we encountered. The hotel car service was gracious. The team outside the hotel upon arrival - friendly and courteous. The front desk staff and the Asst FO Manager so thoughtful and considerate. 🥰 The restaurants (Elias and BuddaBar) are an excellent respite from a long day on the beach. The Beach is private and a team which anticipates your every wish! The room. The view. Luxurious accommodations all around. My husband and I celebrated our 14th anniversary here and we shall return! Breathtakingly Beautiful! Thank you to everyone on the Santa Marina staff. Excellent 5-star resort! Must stay.

I stayed at the Santa Marina last week with a close friend. From beginning to end it took my breath away. The resort is impeccable, clean, beautifully designed, and a tiny haven away from the hustle of life. The food is delicious, perfectly capturing the flavors of the region (coming from someone obsessed with food). And the views from the resort are simply amazing, adding to the overall experience. With all that said, what really sets Santa Marina apart is the staff. From the moment we arrived, everyone greeted us with a smile and was more than accommodating. I can’t help but imagine if the rest of the world were more this way. Frania was the first person we met, and her warmth and attention to detail were off the charts. Every morning, I looked forward to seeing her at breakfast, sharing some laughs, and feeling genuinely cared for. She quickly introduced us to Stefanos at the Oasis pool, who took care of us all week. Stefanos not only makes the best Paloma; he’s charming, kind, and witty. His customer service is excellent, truly unparalleled. Spiros and George rounded out our team of our favorites. They all worked so well together to make our experience memorable. Santa Marina is lucky to have such kind, talented, and professional individuals to represent them, and we were lucky to have met them. Truly an experience of a lifetime, and one I’ll never forget!