Guest User
August 14, 2024
We arrived at the hotel at 2:00 pm because Trip Advisor said that check-in was at that time. At the hotel we were told that it was at 3:00 pm, so we waited a while at the hotel.
When it was time to check in to the room we had to wait another 15 minutes. However, they offered us iced tea and water upon arrival, as well as friendly and welcoming service. According to what they told us when we were going up to the room there was something dirty, which is why we had to wait the time I mentioned a few lines back. When we were going up I spoke to the hotel staff to tell them that we were obviously very tired and that between arriving at the hotel and going up to the room 1 hour and 20 minutes had passed, in that time they could have checked the room. For the rest, everything was perfect.
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