Hotel Mall Palace
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Mussoorie
Hotel Mall Palace
Landour bazar Road, opposite Ropeways, Mussoorie, Uttarakhand 248179, India
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With a stay at Hotel Mall Palace in Dehradun (The Mall Road), you'll be within a 15-minute walk of Gun Hill and Mussoorie Christ Church. This hotel is 2.3 mi (3.7 km) from Mussoorie Lake and 2.4 mi (3.8 km) from Municipal Garden.Show More
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Amenities
ParkingFree
24-Hour Front Desk
Bicycle Rentals
Children's PlaygroundFree
Wi-Fi in Public Areas
Valet ParkingFree
Concierge Service
Express Check-In and Check-Out
All Amenities
Property Description
With a stay at Hotel Mall Palace in Dehradun (The Mall Road), you'll be within a 15-minute walk of Gun Hill and Mussoorie Christ Church. This hotel is 2.3 mi (3.7 km) from Mussoorie Lake and 2.4 mi (3.8 km) from Municipal Garden.
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3.3/5
Cleanliness3.3
Amenities3.3
Location3.3
Service3.3
All 11 Reviews
Surroundings
Airport: Dehradun Airport
(57.8 km)
Train: Dehradun
(33.3 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Executive Room with Balcony
1 Double bed
Non-smoking
Private bathroom
TV
Cable channels
Telephone
Check Availability
1
Executive Room with Terrace
1 Double bed
Non-smoking
Private bathroom
TV
Cable channels
Telephone
Check Availability
2
Executive A/C Room, Balcony
1 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
Cable channels
Check Availability
2
Executive Double Room, Valley View
1 King bed
Smoking Permitted
Private bathroom
TV
Cable channels
Telephone
Check Availability
Guest Reviews
3.3/5
11 reviews
Verified Reviews- Cleanliness3.3
- Amenities3.3
- Location3.3
- Service3.3
Average for similar properties in Mussoorie
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AI Summary
The hotel provides excellent value for money with affordable rates. Its prime location on Mall Road gives easy access to attractions and activities. The staff is cooperative, polite, and helpful.
Guest User
November 28, 2024
Very very dirty and poor hotel. I don't want to give one star only because of food. Curtains was dirty , almiras , bed linen , pillow covers, rooms are smelly, no dressing table only one mirror without lighting. No amenities which are shown on mmt
Guest User
January 9, 2024
Hotel is located at mall road near roap way. I stayed in this hotel in Jan 2024 with my family , Very good experience about Hotel location , scenic view from balcony , rooms , staff services & food . However I want to share an incident that happened to me in that hotel. My daughter's health suddenly worsened at night around 4 am , I connected to the reception , One staff Manish was there , He immediately called his other staff Pooran , Even though so cold in the morning at around 5 am , Pooran took me to the doctor on two wheeler for my daughter . Really I salute to Pooran from my heart who helped me so much that night , may god give him much progress in life. However All other staffs were also very polite, well-behaved & knows how to handle their customer Overall I would recommend this hotel if you are looking for great place to stay in Mussoorie.
Guest User
August 26, 2023
Though we had very unpleasant welcome in this hotel and bad housekeeping experience but the location of this Htl is unbeatable. I didn’t like the base category room . Their Ac rooms are good to stay It’s an average category Htl so don’t keep high expectations like a good 3 star plus treatment. Food is ok , service is all fine however housekeeping seem to be an issue . we were given a damaged towel. Hotel owner is a nice young chap who clearly understand the importance of his direct client over a referral client.
Guest User
August 16, 2023
"NEVER GO FOR THIS PROPERTY " Hotel rooms just look good in pictures , the bedsheets have leftover hairs on them and no cleaning done even after 2-3 requests. Washrooms are too smelly and even their furniture is old and broken The worst experience ever had in any hotel visited. Hotel staff is so arrogant and rude , ZERO hospitality, Even the owner himself is so rude that he doesn't listen to any of your problems. Don't get fooled by believing that this hotel is on mall road Walkablity of the hotel from the library chowk is around 1.5km (rickshaw cost-250) . Guests have to climb around 40-50 stairs to reach the hotel so it is very difficult for the old age citizens to get there. Hotel staff also Didn't came to pick up our luggage. A wise person would never go for this hotel.
Guest User
August 13, 2023
Hotel is good. Location is excellent. But service is below par. As I write, I'm still at #103 . I would point few things out. 1) The room is just beside the entrance stair. Hence, you cannot remove the curtains because of your privacy 2) Right after check-in I informed the Front Desk that the intercom in my room was not working. Not for once in last 2 days, anyone bothered to come & check. 3) You provide tea/ coffee amenities in room which is excellent. But again no suger / suger fee sachets were provided. I had to tell Front Desk yesterday. After that only I got some. Being a hotelier myself, these 3 basic errors are not acceptable to me. I've got a feeling that I faced these issues since my reservation was from an online portal ( lesser tariff than the Hotel Tariff quoted to me by mail) I'll perhaps book another hotel next time I visit Mussoorie
Guest User
August 9, 2023
The room had a rat which tampered with our stuff n disturbed our journey So could not sleep whole night n had to change the room to another room in the middle of the night It Was a bad experience and would not really recomend it as it questions the hygiene
Guest User
February 12, 2023
Hotel was very good but the owner behaviour make it worst. The Owner behaviour is so bad that i will never ever recommend this hotel to anyone as owner asked us for double payment as he is not receiving Sms from its bank and i was showing all validates for the confirmation of payment including bank statement also, but neither he is showing its bank statement nor the bank app and even he bully us that he wont let our car go and make a police complaint. And just after his words , we ourself make a call to police. Experience he gave was horrible, although staff was very good. Zero Star and don’t recommend this hotel to anyone because of its owner only
Guest User
January 31, 2023
I visited mussoorie in the month of July, 2022. This is my 2 visit to Hotel Mall Palace. Everything was same as earlier except House Keeping. I call them 2 times, but they did not clean the room. Well Food was good as earlier.
Services & Amenities
Most popular business facilities
Parking
Free
24-Hour Front Desk
Bicycle Rentals
Children's Playground
Free
Wi-Fi in Public Areas
Additional charge
More Amenities
Internet
Wi-Fi in Public Areas
Additional charge
Parking
Parking
Free
Valet Parking
Free
Transportation
Bicycle Rentals
Front Desk Services
Concierge Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
Hindi
Food & Drink
Alcohol-Free Property
Halal meals provided
Facilities for Children
Children's Playground
Free
Property Policies
Check-in and Check-out Times
Check-in: 12:00–24:00
Check-out: Before 10:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.
Breakfast
Breakfast not provided.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 15 years old.
Paying at the Hotel
Property Description
- Opened: 2018
- Number of Rooms: 37
With a stay at Hotel Mall Palace in Dehradun (The Mall Road), you'll be within a 15-minute walk of Gun Hill and Mussoorie Christ Church. This hotel is 2.3 mi (3.7 km) from Mussoorie Lake and 2.4 mi (3.8 km) from Municipal Garden.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at Restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include express check-in and a 24-hour front desk. Free valet parking is available onsite.
Stay in one of 37 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and slippers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at Restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include express check-in and a 24-hour front desk. Free valet parking is available onsite.
Stay in one of 37 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and slippers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.