Hampton Inn & Suites Murray

The staff and Ms Sherri made the difference. We were in town to celebrate graduation. Ms Sherri answered every question and tried to accommodate each of our requests. Everyone was courteous, very polite. There were a couple of issues in the room, the maintenance staff were accommodating and willing to address those issues quickly. I was very appreciative of all there efforts.

It is our number one pick when making college visits to Murray State. Super close to the campus, dining options, shopping, and activities. Staff is friendly, especially the wonderful breakfast lady. She remembers us every time we visit!! I gave our recent visit a 4 because we were told they don’t like staff changing the televisions in the common area. It rained our entire stay and we wanted to get out of our room to visit with family, play cards and watch basketball. No one was using the area at the time. We had a great stay, but was floored by that rule!

It was very nice and quiet lot of places to walk to either to get food or to shop

The property itself is nice and it’s located right beside Walmart within walking distance, BUT our issue was there was no hot water in our room and the cold water had really low water pressure. For $200 a night that really is no good. I tried to call front desk multiple times about it and the phone didn’t work.

Family trip Halfway point for family holiday travel. We have stayed at this hotel before. Both experiences were great, the breakfast was very good. The receptionist were always helpful and the facilities were clean and convenient. We will stay there again. Also pet friendly.

Uncomfortable mattress It was one of the most uncomfortable mattresses I've ever slept on. I had to sleep on three pillows in order to get any sleep.