Viceroy Kopaonik Serbia

Viceroy Kopaonik Serbia Reviews

Viceroy Kopaonik Serbia

Trg Josifa Pancica 12, Municipality of Raska, Raska District, 36354, SerbiaView Hotel Details
Viceroy Kopaonik Serbia
Viceroy Kopaonik SerbiaViceroy Kopaonik SerbiaViceroy Kopaonik Serbia
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Viceroy Kopaonik Serbia Guest Reviews

4.6/5
Great
69 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(69)
Positive reviews(41)
Reviews with photos/video(4)
Negative reviews(7)
djurovic
Karaman Suite
Stayed in Feb 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 12, 2024
The hotel is beautifully designed, with the true Viceroy signature style. It s a perfect fit for a winter atmosphere with style. Access to the skiing is just at the doorstep. The main restaurant used for breakfast is having a variety of food covering a cosmopolitan range and include authentic local specialies. Great job! Pique bar is a bit disappointing for the food but remains a great place for a drink after ski! Highly recommended hotel and certainly the most stylish in Kopaonik!
Arwen828
Double Queen Room
Stayed in Mar 2022
Family
7 review
5.0/5
Outstanding
Posted on May 27, 2022
I have booked a few of the best hotels over there, and the most satisfying one is Viceory~ I will stay here again when I come back next time. I personally think it is dozens of blocks away from Gorski
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Konstantin7
King Room
Stayed in Mar 2024
Couples
12 review
4.7/5
Amazing
Posted on Mar 17, 2024
Все перекрасно. Единственное плохо лилась холодная вода. А так супер отель. Подьемник 30 метров. Чисто. Номер отличный.
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Guest User
Double Queen Room
Stayed in Jan 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 30, 2023
環境優美,服務齊全,下次還來
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-G-
King Room
Stayed in Dec 2022
Solo travelers
4 review
5.0/5
Outstanding
Posted on Mar 20, 2023
是一家不錯的酒店
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Victoria-Dubai
King Room
Stayed in Feb 2022
Travel with friends
9 review
5.0/5
Outstanding
Posted on Feb 24, 2022
酒店值得擁有,位置很好,滑雪的不二選擇
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Yangshuyuan
King Room With Balcony
Stayed in Dec 2022
Couples
3 review
5.0/5
Outstanding
Posted on Dec 27, 2022
很好很不錯
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Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
Marko was serving us at breakfast and he is amazing. The hotel is clean and modern and the staff highly professional, kind and helpful. Breakfast has everything you can think of snd the hotel bar is a cozy place for drinks. Will visit again!
Response from Property: Dear guest, Thank you for taking the time to share your positive experience. We're delighted to hear that Marko provided amazing service during breakfast and that you found We look forward to welcoming you again on your next visit!
Guest User
Stayed in Mar 2024
Couples
4.0/5
Very Good
Posted on Mar 1, 2024
The hotel is very good, especially the room design and facilities into the room. The staff is very friendly and ready to help with anything you need. The only complaint could be the very small breakfast area and especially the very small and poor Spa, compared with the quantity of the rooms and generally hotel capacity. Generally, we spent 3 beautiful days in Viceroy Kopaonik and we will be back again.
Response from Property: Dear Bojan P, Thank you for your positive feedback on our hotel, particularly praising the room design and in-room facilities. We appreciate your kind words about our friendly and helpful staff. We've duly noted your feedback regarding the breakfast area and the size of the spa, and we'll use this information to explore potential improvements. We're thrilled to hear that you had a beautiful stay at Viceroy Kopaonik, and we look forward to welcoming you back on your next visit. Kind regards,
Guest User
Stayed in Mar 2024
Couples
1.0/5
Posted on Mar 1, 2024
Amaizing guest service team..polite and profesional...Spa very cold ..staff unprofesional..after we complain on air and pool temeprature they didnt do anything.We change hotel to not get sick.Not 5 star service for sure.
Response from Property: Dear marijapetrovic992, Thank you for acknowledging our amazing guest service team for their politeness and professionalism. We truly value your feedback and regret any inconvenience you experienced during your stay. We hope you might reconsider and give us another chance in the future. Your satisfaction is important to us, and we are committed to delivering a truly exceptional experience. Kind regards,
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
Since they opened we are coming there and have no intention to change that habit 😊. Stuff is extraordinary, location top notch. Hopefully with time they will not lower their quality level. Great place for recharge.
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
It's a great place, where you can have a lot of activities, employees speak English well, are happy to help and find a common ground or workaround/bend the rules if you have special requests. The road is good, transfers are available. Great price!
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
Everything was excellent from the reception to the spa. Special thanks to the restaurant staff, who helped us a lot with the food for the baby! The services of the children's playroom were excellent as well
Guest User
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 29, 2024
Very polite, kind staff, dedicated to every guest, addd value for each and every service. Team flexible to guest needs, going beyond expectation, nurture good relationship and show welcome at any point. If there was just some literature in Serbian, newspapers at library, maybe some organised night events, cinema at open, well-being classes, it would extend stay to 2 weeks, and more. New side of Kopaonik, especially at summer. Gym, playground all excelent. Keep up with good work! See you again, soon
Guest User
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 29, 2024
First of all huge thanks for the whole Viceroy team for the memorable stay . They made our little baby boy felt like a prince. Lets start from the beginning, we have stayed 4 days in Viceroy. Our room was upgraded since we have a baby to the 1 bedroom suite ( one master bedroom and a huge living room with a kitchen) witch was like we are at home . He could run all around and we could have enough time for us in living room while he was sleeping. Since we had to be in the room during the evening, we used room service. Have to mention that the both food and cocktails was extremely delicious and not that pricey as we expected. Minibar was also good choice cause it had everything you need … from tasty chocolate to Brunelo wine and some hand crafted gin . Spa massage was good as well as indoor and outdoor pool . Hotel has kids playground for the guests with babysitters on duty. Marko is very hospitable GM who show us all amenities of the Viceroy. Breakfast was tasty with a lot of local food specials, diner was a la carte and was surprisingly delicious. Check in and check out was smooth and easy . All after all since we have previously stayed in Gorski and Grand hotel , Putnik etc … viceroy is 2 classes above all of them . Definitely will come back as soon as the temperatures reaches 35 in Belgrade . And one more thing we have never ever had that comfortable bad , and we stayed in so many 5+ star resorts all over the globe