Guest User
October 1, 2023
A 5 star hotel that does not justify one star The hotel from the outside looks promising with a beautiful view and the service is good, we got a first room with a smell of mold, dirty carpets, a noisy air conditioner, mattresses with stains and sheets with hairs, we asked to change rooms and got a second room with a worse smell of mold, we changed again to a third room, although We ordered an air-conditioned room and received it without air conditioning, a broken electrical outlet, the shower faucet not working properly, holes in the ceiling, sheets with a bad smell, wireless connection very slow and disconnecting all the time, the hotel is neglected, dirty and broken, poor lighting in the corridors and rooms, very dark, in the spa the jacuzzi is dirty with cold water the pool is broken there was no one at the reception of the spa, in addition to that I didn't sleep at all because of 3 dogs barking outside the room window all night, in the morning we didn't shower because there is no hot water, we gave up breakfast and just ran away, this hotel needs immediate renovation until then I don't recommend getting close to him.