Guest User
September 2, 2021
Moved into room 119 on August 29.
Because it was newly built in 2018, I was looking forward to it, but in comparison, I feel that the management is not very good.
I personally like Ramada Pyeongchang Hotel, so I made a comparison without knowing it (I don't know if the hotel ratings are different).
1. Fire alarm failure
On the evening of 8/29 (Sunday), I was resting after check-in, and the fire alarm suddenly sounded. Since I was a pregnant woman, I was very sensitive and surprised, so I evacuated from the emergency stairs, but the lobby staff told me this was a malfunction and I left my seat.
Even so, there were still many people coming downstairs, but no one responded, only the guests shouting. .
When I calmed down, I heard a late notification saying that it was a malfunction.
A hotel that should be comfortable and rested is not a small hotel without a name... It seems that the ability to deal with crises is not enough.
I was embarrassed to respond until the next day. I didn't apologize until I checked out. When I came back, I was very anxious, so I put on my clothes and even slept with my glasses.
This is my last trip to have a good rest before giving birth and it is really disappointing.
2. Bed
In the double bed, the person next to him was shaking so much that it was difficult for both of us to get a good night's sleep.
Very inconvenient because it is old style and only has a charging socket.
3. Toilet
-The loud sound of the toilet seat without damping function surprised me several times.
-Due to the half-screen partition of the shower room, all the water leaked out of the shower room and the floor became very slippery, which was very dangerous.
-I hope there is a bathrobe beach.
4. Balcony
The sides and bottom of the anti-worm net are broken, so insects have invaded. It is on the first floor, so you should be more careful.
5. Other
Early the next morning, I was awakened by the sound of ****ing on the balcony (hopefully not the ****ing in the hotel...).
Is this a hotel or not?
Of course, the failure of the fire alarm is not the employee's fault. However, as a guest who wants to rest comfortably, I am very sorry for not getting the full price service.
I really want to go again because I like Danshan Monorail very much. I went there for the first time, but I was disappointed. So I booked the Ramada Pyeongchang Hotel at the end of this month. . .
If it weren't for this, I would really like to return to Mungyeong.
From the perspective of customers who like Ramada Hotels, I hope Ramada Mungyeong will become more satisfying in the future.
We request you to make Ramada Mungyeong a hotel you would like to visit again.
Original TextTranslation provided by Google