sjs299
August 23, 2023
We booked a King One Bedroom Suite with Sea View - Smoking. But during check-in we found out that we were getting a non-smoking room. Not a deal breaker but it would be good for the hotel to keep the room sold out if they cannot offer what is stated. To compensate they did upgrade us to the 2nd largest room in the hotel with both the sea and city view, which was nice.
The hotel room was beautiful and spacious, in general was clean, but the cups and glasses in the room were not clean at all, the same for the breakfast area.
The staff was nice and accommodating, room service was fast and they took great care of their guest when it came to serving breakfast.
The location of the hotel is one of the best in Mumbai, and the view is gorgeous - the queens necklace.
100% recommend :)