Annebrook House Hotel

Guests appreciate the clean, spacious rooms, friendly staff, and excellent breakfast options. The central location near amenities and convenient parking add to the value. No duplicate content.

We stayed in the Annesbrook Hotel for my 60th and my better half wanted to return for her birthday as we had such a good stay. This time they had a wedding on in the hotel and it did spoil the experience due to excessive noise levels from the music, where we would return I would want confirmation that there was no wedding on that evening. The review: Check in was excellent and like other reviewers our room was available early, the receptionist did tell us during check-in that they had a wedding that day (no mention during booking or during the on-line check -in process) so it would have been to late to cancel and defer. She mentioned it might be a little noisy, when I asked her how noisy she replied only in certain areas as people moved about but if we had any issues to come back to her. No mention of loud music at all. We booked the dinner package in the restaurant and the food was fab, Pat the food manager looked after us real well. My only disappointment was I requested during our reservation, again during the on-line check-in and a third time to the receptionist (she said would let the restaurant manager know) that we were back to celebrate her birthday and to ask if they could place a candle on her dessert to mark the occasion, this never happened, it hurt more when the couple at the adjoining table had a candle placed on theirs and staff sand happy birthday, a minor thing I know, but why ask if you have any requests if they are not going to fulfill them after requesting 3 times. Breakfast was really nice and fresh. We enjoyed the band in the bar though they were being drown out at times by the music in the function room above. My main issue was we when we returned to our room around midnight which was on the top floor, 2 floors above the wedding, the noise was desperate. I wanted to go to reception to see what they could do but she was tired and did not want to have to start to pack up our things to leave it. The music persisted until 215am and it was impossible to sleep, I measured the noise in our room at 82 dba (I am a Health and Safety Expert and have a decibel meter on my phone) the noise fluctuated between 78-82 dba constantly. At 85 dba employers must make hearing protection available to employees so that puts the noise level into perspective, there must be no noise/acoustic suppression systems in place. It was quiet after the music stopped. Where we would return I would never stay or recommend any fried stay when a wedding was on unless attending the wedding.

This is the first hotel I've stayed in where I've had the perfect night's sleep. Very quiet corridor, plus very comfortable bed/pillows/linen etc. This, combined with very helpful, friendly staff and a nice lunch made for a very pleasant stay. Well done!