Mukim Berakas A Hotels with Airport pickup service

The hotel is located in a shopping area and nearby to Brunei international airport. Whist the room was generally was comfortable but their customer service needs improvement. For example, we booked a pickup, confirmed via email from the hotel, but it turned up one hour later. and the driver said they were not aware to pick us up at the airport. Whilst at the airport, phone calls to the hotel for the pick up was not answered until having called them 4-5 times. Breakfast menu was limited and basic, just local dishes. Their restaurant is closed at night, so we ordered room service - food came packed in plastic boxes with plastic utensils. They have 2 lifts to the floors but only one was working most of the time. Room TV has only 5 channels and low resolution. No facilities such as gym or pool. The sliding door of the wooden cupboard in the room came off its rails when we were using it. Hotel in a good location but its service needs significant improvements.

The person from Higher Hotel assigned to meet me at the airport didn't show up so I had to ask a (p/u-s/o) working at the airport to make call (my phone was unusable) to the hotel. The pick up was for 01:00 but was delay until 02:00 Other than this episode the rest of the stay was quite positive. Higher Hotel is a good location for people who have a limited time to visit Brunei's capital, Bandar Seri Begawan. Higher Hotel has a group of professional personnel ( beside the airport p/u person), friendly, helpful and courteous. The lobby is bright and airy with adequate sofas for guest waiting for cabs or transportation. The room and the bathroom, in my opinion, is better than most three stars hotel.There is a fair sized shopping mall across the street (to the right) from the hotel. Jame's Hassanil Bolkiah Mosques is only a 15 mins easy pace walk. The hotel can arrange a sightseeing trip for the four must see (my take if you have only one free day to take in the city): Istana Nurul Iman, Omar Ali Saifuddien Mosque, Kampong Ayer - Venice of East, and Jame's Hassanil Bolkiah Mosque. Jame's Hassanil Bolkiah Mosqueis only 15 mins walk from the Higher Hotel. Walk out from the hotel's front door, turn right and walk on that direction of the highway. To check your bearing, you may want to walk down to the roadside bus stop (just outside the hotel) and look to the right where you will see a pedestrian crossover above the highway. You can walk through the shopping mall (across the from the hotel) to get to the crossover. Go over the crossover and walk alongside the highway (nice walking path with green grass between the highway). Make a left turn when arrive at a four way signal lights. Turn left and look up. The golden domes of the mosque is 5 minutes away.

First in mind: room air temperature was too chill, freezing, despite the fan is off, and temp control set to highest (30°C). I am working in computer industry, and 16°C is the ideal temperature for computer room, but not for human. During the stay, never warmer than 15°C. If I didnt heat fill bath tub with hot water, room temp would stay at around 11-13°C Good things: - location near the Mall, many resto around - spacious room Immediate improvement needed: - aircon temperature should be adjustable, able until 25°C. - toilet amenities: cotton buds Further improvement needed - toilet amenities, shaving kit, comb, higher quality of tooth brush - additional door lock of chain type - additional electric socket outlet near bed, of the international type - key-secured access lift - removal of big TV cabinet - list of hotel properties in room - bigger swimming pool

The free transport option offered on arrival at the airport was a very appealing aspect at this hotel and it was seamless when arriving late at night. The city’s roads were deserted so the journey didn’t take long and the welcome from the reception was superb, feeling so friendly and more like arriving into someone’s home than a hotel. It may feel a little tucked away and at times more of a business office location, but it was the ideal spot for a short break in the city and all the main sights are easily walkable. There’s two buildings for the accommodation and mine was on the second floor in the alternative building. There is a decent lift as well as stairs available to use and the room itself was a good enough size. It was a little basic and functional, but with the prices charged I can’t complain. Be sure to close the blind in the shower at night else the glass door allows the morning sun throughout the whole room, but the air-conditioning worked well, there’s plugs by the side of the bed and a decent enough desk for doing any work. The TV was small and there isn’t a huge amount of storage but everywhere at least seemed very clean. Noise from outside was minimal, given the hotel is tucked away in it’s own carpark, although it was possible to hear water running throughout the building from other rooms throughout the night. Breakfast continued the friendly ‘home run’ affair and was quite nice. There’s a decent number of hot dishes on the buffet and the live omelette station is a good touch. Again all the staff are super welcoming and can’t do enough to help. There’s a mix of tables with many suitable for large groups as well. I can’t comment on their evening offering since it was closed for a private function. If you’re looking for the height of luxury and modernness you’ll be disappointed, but for a clean comfortable room, in a great location with welcoming atmosphere, certainly consider it - I will be again and it’s brilliant value.

Perhaps the cheapest hotel in Brunei offering good clean , big rooms , with amenities like tv , fridge , free drinking water and safe ambience . The location is 10 minutes approx 700 meters away from Water front and the bus stand where buses from Kota Kinabalu and Miri depart and arrive. 500 meters from the local bus stand. The hotel has a coffee shop which sells set breakfast. They provide unlimited RO drinking water in jugs from the reception. Nearest restaurant around 600 meters . It is safe in Brunei so does not matter if you walk in the dark at night. Bonus, free airport drop off. I even did not know about it the reception lady informed me at the time of checkout or else is was going to take 1 dollar bus ride which takes around 45 minutes. It gave me time to visit the museum and buy some food to have at the airport . I suggest the hotel very much.

THE HOTEL DESCRIPTIONS; Hotel name : GinaSuite Kompleks27. Date check in : March 10, 2019 (Sunday) Date check out : March 11, 2019 (Monday) Duration stay : 02 Days & 01 Night. Room number : 304. Room rate : MYR130.56 (excluded breakfast) + (No deposit required). Payment method : Online Payment (VISA). Booking by : Trivago > Agoda Application. Remarks : 1st stay experience in this property. .................................. NEAR THE HOTELS. * 0.50 KM - KFC Restaurant. * 0.50 KM - Souvenir Shop. * 0.50 KM - Chop Jing Chiew Restaurant. * 0.90 KM - Gadong Market. * 1.20 KM - Jame Asr Hasanil Bolkiah Mosque * 1.50 KM - The Cineplex Mall * 1.90 KM - Supa Save Shopping Mall * 3.30 KM - Brunei International Airport. Popular landmarks * 1.51 KM - Jame' Asr Hassanil Bolkiah Mosque * 3.38 KM - Tasek Lama Recreational Park. * 3.49 KM - Royal Regalia Museum * 3.51 KM - Sultan Omar Ali Saifudden Mosque * 3.95 KM - Teng Yun Temple * 3.96 KM - Mercu Dirgahayu 60. * 4.03 KM - Kg Kianggeh Open Air Market. * 4.28 KM - Istana Nurul Iman. * 6.76 KM - Malay technology Museum * 9.17 KM - Jerudong Park Nearby landmarks * 0.40 KM - The Mall Cineplex. * 0.46 KM - Universiti Sultan Sharif Ali * 0.79 KM - Duli Pengiran Muda Al-Muhtadee Billah College. * 1.42 KM - Child Development Centre. * 1.51 KM - Jame' Asr Hassanil Bolkiah Mosque. * 1.63 KM - The Mall. * 1.65 KM - Supa Save Supermarket. - * 1.86 KM - Yayasan Sultan Haji Hassanal Bolkiah School. * 2.34 KM - Masjid Kg Mata Mata. * 2.38 KM - Our Lady of the Assumption Church. .................................... THE BEST THINGS ABOUT THE HOTEL. * Great location. * A lot halal food around. * A lot parking space and free. * The lobby have good smell. * Have the elevator go to upper floor. * Charming and friendly staff. * The receptionist can give me the key at 13:00 hours even the check in time is 14:00 hours. * The payment has been settle by online. However the hotel not collect the cash deposit. * The lift no need to use the access card. * The lift is so clean, good smell and no scratch. * The guest floor have clear direction. * Have door bell. * Have door latch and double lock. * The entrance door use the touch key card. * Have peephole. * Have evacuation plan at behinde the entrance door. * The main switch just beside the entrance bathroom door. * Have closet at the entrance pathway. * Large vanity mirror at the bathroom. * 1 bath mat provided. * 2 bath towels provided. * The dipper at wash basin desk. * Have dusbin under the writing desk. * All lighting at bathroom is functioning. * Have exhausted fan. * Have hot water supply at the hand basin and shower. * Have mini bar desk. * Steal steam kettle is provided. * 2 coffee mugs is provided. * 2 tea spoon provided. * Have mini fridge. * Have lot of choice the TV channel. * The TV channel is clear and HD. * Have wooden writing desk and chair. * Have socket at the writing desk. * Have fa

The Radisson Hotel Brunei is the only international chain hotel. Located within walking distance to lots of places of interest, such as the Regalia Museum, the Brunei History Museum, the Yayasan shopping center, the Kampong Ayer, and most importantly night market with great food just across the street. The hotel provides FREE shuttle service to various shopping centers 3 times a day. The most recommended is Gadong where you have the largest shopping mall in Brunei as well as the well-known Gadong night market where you can find and try all kinds of Bruneian foods, the best! The hotel has a 24-hour fitness center with up-to-date equipment, toilet, showers, and connected to the swimming pool. No attendants available. The breakfast has tasty food, albeit not enough variety and not enough vegetables. Service is friendly and helpful. At the lobby there is a souvenier shop. And a water dispenser so that you can keep refilling your water bottle. Last but most importantly, even though the bed is queen sized, but really comfortable and gives us well-rested sleep. Our room was facing the small forest at the back, so no noise from the street. Housekeeping does a great job at cleaning the room.

The hotel is good for an overnight stay, close to the airport. nothing to brag about. The buffet breakfast was more than sufficient and can get quite busy. The airport shuttle had to wait for the passengers who got delayed at custom and a group of about 20 of us had to wait for over 1 hour which was not pleasant for such late hours.

Good location with the biggest mall connected. Room is big with Brunei traditional style decor. The only thing I would complain is the network is not fast enough that I had to buy some mobile date to be able to work online.

We stayed at The Empire overnight in transit to Australia. The buildings alone are incredibly impressive as are the grounds, facilities ( restaurants, cinema, 24 hour cafe) and the amazing pool. The staff are super friendly, efficient and keen to help in any way. Our room was spacious with a great ocean view and the bed was wonderful. We used bikes to explore the property, visited the in house cinema and spent a lazy afternoon by the pool using the kayaks and SUP boards. The grounds are streaming with bird life. We saw sea eagles, kingfishers, parrots and more. We ate in the Pantai restaurant which offered good food at reasonable prices. The downside for us was the buffet breakfast which had a wide selection of food but some of the offerings such as roti, dim sum and curries were already cold and unappetising by 8.00am. Breakfast and airport transit are not included in the room rate so these extras add up making this an expensive option. There are many private beaches on the property but we were told swimming is at your own risk due to the small risk of crocodiles. Overall it was a real experience to stay here!