Fulin Express Hotel (Mudanjiang East 1st Branch)

The room is as described. It has heating and 24-hour hot water for showering. There is a pedestrian street nearby. It is convenient to buy food and play. The check-in process is smooth. The special price room I stayed in is in a bungalow. It feels so special. The price/performance ratio is first-rate. It is worth it. Recommended.

The room is in a bungalow in the backyard. Although it is simple, it is not noisy when sleeping and the price/performance ratio is relatively good.

Close to the train station, very convenient for traveling alone. The environment is very good and the facilities are complete. The boss is very nice and the service is warm and thoughtful. Next to it is the pedestrian street, which is a rest square with a lot of food.

Clean and sanitary, complete facilities, very cost-effective, second booking

When it comes to work, attitude determines everything. There is no such thing as unimportant work, only people who don't value their work. Different attitudes lead to different lives. What kind of attitude will produce what kind of behavior, thus determining different results. The sanitary environment is not good, garbage is thrown everywhere, and sewage flows all over the floor. The environment is dirty and messy, garbage can be seen everywhere, and sewage flows across the street without care. Hotel hygiene needs improvement. Accommodation experience I was very disappointed with my recent stay at your hotel, especially the unbearable cleanliness. First of all, the cleaning work in the room was obviously not done well. The sheets and bedding were full of stains, making it impossible to rest peacefully. The condition of the bathroom is even worse. The floor and sink are covered with dust, and there is even obvious dirt and hair in the bathtub. This not only affects the user experience, but also makes people question the hotel's cleanliness standards. In addition, there seems to be a problem with the ventilation system in the room, and there is a musty smell in the air, which not only affects the air quality, but may also pose a potential threat to the health of guests. The texture of the towels and bath towels is also quite rough and extremely uncomfortable to use. The hotel was also stingy in providing disposable supplies, and the quality of toothbrushes and toothpaste was so poor that it was hard to understand the level of hygiene and service. I hope the hotel management can pay attention to this issue, increase the number of cleaning staff, improve cleaning standards, and strengthen training for service staff to ensure that every guest can have a clean and comfortable accommodation environment. I hope your hotel can take the feedback from guests seriously and take effective measures to improve the hygiene situation as soon as possible so as not to affect the check-in experience of more guests. Poor front desk attitude: a disappointing experience with poor front desk service attitude A recent hotel stay made me very dissatisfied with the service attitude at the front desk. From the moment I stepped into the hotel lobby, the indifferent attitude of the front desk cast a pall over the entire stay. When checking in, the front desk staff was expressionless and ignored my greetings. She handled the check-in procedure mechanically, but ignored my questions. When I asked about hotel facilities, she simply pointed in the direction without even using basic polite words. This perfunctory attitude makes people feel unappreciated. To make matters even more unpleasant, I encountered some issues during my stay that required assistance from the front desk. However, the response from the front desk staff not only failed to resolve the issue, it only made me feel more troubled. When I reported that the air conditioner in the room was not working properly, the front desk staff simply said they would send someone to check, but did not take any actual action. It wasn't until I urged them multiple times that they sent a maintenance guy, and by then several hours had passed, seriously affecting the quality of the rest. In addition, the front desk also seemed extremely impatient when handling my check-out procedure. When I asked about the invoice, the front desk employee was abrupt and even interrupted me impatiently. This attitude made me feel very unhappy, as if my questions were a burden to them. All in all, this stay made me deeply disappointed with the hotel's front desk service attitude. As members of the service industry, front desk employees should have good service awareness and professionalism. However, the hotel's front desk failed to do this, which not only affected the customer's stay experience, but also damaged the hotel's own brand image. I hope the hotel can pay attention to this issue, strengthen staff training, and improve service quality to prevent more customers from suffering similar unpleasant experiences. service experience In modern society, the core of the service industry is to provide high-quality customer experience. However, a recent experience left me very disappointed with an establishment's front desk service. First of all, the front desk staff was indifferent on reception. She seemed very impatient in the face of my inquiries and answered the questions perfunctorily. This lack of hospitality and courtesy makes people feel disrespected. Second, she displayed clear unprofessionalism in handling my request. When I needed help with a simple problem, instead of providing an effective solution, she shied away from responsibility, leaving me feeling extremely helpless. Additionally, the environment at the front desk was uncomfortable. The waiting area was cluttered and the seats were worn, which definitely added to the overall negative experience. Throughout the entire interaction, the front desk staff showed no desire to resolve the issue and instead continued to treat each customer with a perfunctory attitude. Bad attitude at the front desk: a disappointing service experience In modern society, the attitude and quality of the service industry are directly related to consumer satisfaction and loyalty. However, I recently experienced an extremely unpleasant service at a hotel's front desk, which dampened my overall impression of the hotel. This happened last weekend and when I checked in, the front desk staff was extremely indifferent. In the face of my inquiry, she not only did not give a patient answer, but seemed very impatient, and even directly refused when I made some reasonable requests, citing "hotel regulations." This robotic response and curt attitude made me feel very disrespected. What is even more unacceptable to me is that the front desk staff made obvious mistakes during the check-in process. When I needed to change rooms, she not only failed to solve the problem in time, but blamed me for not stating my needs in advance. This shirking of responsibility further fueled my dissatisfaction. Bad attitude at the front desk: a disappointing service experience In modern society, the service quality of the service industry has attracted more and more attention and attention from consumers. However, my recent experience with front desk service at a hotel left me deeply disappointed. On the day of check-in, I arrived at the hotel quite tired and hoped to check in quickly. However, the attitude of the front desk staff made me feel stressed. Not only did she not give me a basic welcome and greeting, she became impatient and gave perfunctory answers when I asked some simple questions about the room. This indifferent attitude was far from the warm service I expected. What makes me even more dissatisfied is that during the check-in process, the front desk staff was very slow in handling my check-in request. She handled my check-in while still answering the phone and chatting with other colleagues, completely ignoring me. This feeling of being neglected made me doubt the service quality of the entire hotel. My dissatisfaction came to a head when I checked out. When I reported some facilities problems in the room to the front desk, the staff not only did not apologize, but questioned my statement and even suggested that it was caused by my improper use. This kind of passing the buck makes me very unhappy. All in all, this unpleasant experience at the front desk seriously affected the entire stay. Although the other facilities and environment of the hotel are not bad, the attitude of the front desk staff has become an important concern for me when I choose to stay next time. As a member of the service industry, front desk staff should realize that their attitude not only represents individuals, but also directly affects the overall image of the hotel and customer satisfaction. I hope the hotel management can pay attention to this issue, strengthen staff training, and improve service quality to prevent more customers from encountering similar unpleasant experiences. Throughout the entire exchange, the front desk staff's expression and tone always carried a sense of superiority, as if the customer's needs and feelings were unimportant. This service attitude not only affected the check-in experience, but also made me doubt the hotel's management level. As a service enterprise, the hotel should realize that the front desk is the first window that customers come into contact with, and its service quality is directly related to customers' evaluation of the entire hotel. An indifferent and arrogant attitude will not only fail to solve the problem, but will intensify conflicts and damage the hotel's brand image. I hope the hotel can take this feedback seriously and provide necessary service awareness and professionalism training to front desk staff to avoid similar situations from happening again. After all, quality service is the key to retaining customers. This experience made me deeply aware of the importance of the front desk's attitude and professionalism to customer experience as the first window of a service organization. A smile, a greeting, or even a concerned look can make customers feel warm and valued. It is hoped that relevant institutions can pay attention to improving the quality of front desk services and strengthen staff training to provide more professional and friendly services. The sanitary condition of Mingzhou Express Hotel is worrying and needs urgent improvement Recently, I had the honor to stay at the Mingfu Linjie Hotel. However, this accommodation experience made me disappointed and even a little angry. The hotel's hygienic condition is simply appalling and does not meet the standards expected of a regular hotel. First, after entering the room, I was shocked by the dust in the room. The drawers were thick with dust and had obviously not been cleaned for a long time. The sheets and duvet covers also looked dirty and I seriously doubt whether the bedding has been washed. What makes me even more unbearable is that there is no hot water in the room, which is undoubtedly a torture for guests who need to wash up. In addition, I cannot praise the cleanliness of the hotel's bathrooms. There are obvious stains on the edge of the toilet and the sink is covered with scale. This environment is really difficult for people to use with peace of mind. Throughout my stay, I was very dissatisfied with the hotel's service attitude. In response to my complaint, the staff not only failed to solve the problem in time, but were indifferent and perfunctory. This kind of service attitude is simply driving customers away. To sum up, the health condition and service attitude of Fulin Express Hotel need to be improved urgently. As a hotel, providing a clean and tidy accommodation environment and warm and thoughtful services are the most basic requirements. It is hoped that the hotel management will pay attention to the feedback from guests and take effective measures to completely improve the health conditions and service quality. Otherwise, such hotels will be eliminated from the market sooner or later. These are still good, mainly because the attitude of the front desk is really rubbish and the bad experience with poor front desk service attitude. I was deeply dissatisfied with a recent stay at a hotel, especially the attitude of the front desk staff, which made me question the hotel's overall service quality. From the moment I checked in, the front desk staff was extremely indifferent. When I asked questions about room facilities and hotel services, she seemed impatient and gave perfunctory answers. This cold attitude makes you feel unwelcome and not at all like home. What is even more unacceptable is that during the check-in process, the front desk staff even used rude language and used some impolite words. This is not only disrespectful to customers, but also something that should not be seen in a service industry. serious mistake. Additionally, the front desk was inefficient and slow in processing my check-in request, making the entire check-in process take too long. Other customers also expressed dissatisfaction, but the front desk staff seemed indifferent and continued to do their own thing. When checking out, the problem still had not improved. The front desk employee made a mistake when processing the bill but was unwilling to admit and correct it, instead trying to shift the blame to the customer. This irresponsible behavior not only increases customers' troubles, but also seriously affects customers' trust in the hotel. All in all, this experience left me very disappointed with the front desk service at this hotel. As a service enterprise, the hotel should pay attention to the needs and experience of every customer, and the front desk, as the face of the hotel, should treat every customer with enthusiasm, professionalism and patience. I hope the hotel can pay attention to this issue and strengthen the service awareness and professional training of front desk staff to avoid similar situations from happening again and improve the overall guest experience. Poor front desk service attitude During a recent stay, I was very dissatisfied with the attitude of the front desk of a hotel. When arriving at the hotel, instead of giving a warm welcome, the front desk staff acted very coldly. When I asked about the room facilities, she answered very perfunctorily, as if she was impatient with my questions. What's even more unpleasant is that during the check-in process, the front desk staff was extremely slow and chatted with other colleagues many times during the check-in process, completely ignoring my presence. Not only was this a waste of my time, it also made me feel disrespected. Additionally, when I asked for a quieter room, she became abrasive and refused my request without offering any solutions. Throughout the entire exchange, the front desk staff's tone and expression always revealed a dismissive attitude that made people feel very uncomfortable. As a service industry, the attitude of the hotel front desk directly affects the customer's stay experience. Hope this hotel can .

The room is just so-so, the landlady is a bit mean. The advantage is that it is not far from the train station and there is a pedestrian street next to it. In short, it is recommended even if you have a small budget.