To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(802)
Positive reviews(785)
Reviews with photos/video(82)
Classy environment(115)
Delicious breakfast(90)
Friendly front desk staff(76)
Convenient parking(62)
Easy to get around(38)
Loved the view(23)
Great air circulation(17)
Awesome gym(4)
Negative reviews(17)
Nik
Holiday Inn Superior Room
Stayed in Mar 2024
Business travelers
5 review
4.7/5
Amazing
Posted on Mar 15, 2024
Very neat clean hotel near airport snd train station. Nice friendly staff. Do not forget to have coffee in coffee lobby. Amazing stay i had.
Response from Property: Dear guest, hello! Thank you for choosing to stay at Holiday Inn Mudanjiang. It is an honor for our colleagues to receive your high recognition. Holiday Inn Mudanjiang is warm and hospitable, like family. Making guests feel at home and pleasantly surprised is the service level we pursue. Thank you for your encouragement. In the future, we will continue to provide excellent service to our guests. We look forward to seeing you again---GM: Frank Li
Krista
Holiday Standard Room (2 beds)
Stayed in Jun 2023
Business travelers
26 review
5.0/5
Outstanding
Posted on Jun 21, 2023
Helpful and friendly staff. Great breakfast and comfortable room.
Response from Property: 尊敬的賓客,您好!感謝您選擇牡丹江世茂假日酒店。出色的服務、無微不至的關懷是我們一直努力為客人呈現的入住體驗,牡丹江世茂假日酒店毗鄰北山公園,靜謐和優美的環境讓人放鬆身心,享受度假閑適。讓您的假期時光充滿樂趣與歡笑。更有中餐廳提供風味不同的美食,滿足客人不同的口味需求。感謝您的鼓勵,您的滿意就是我們無限的動力,牡丹江世茂假日酒店誠摯期待您再次光臨。--GM: Frank Li
Anonymous User
Holiday Inn Superior Room
Stayed in Nov 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Nov 7, 2024
The service was very good and the room was very clean. Although the decoration was a bit old, it was well maintained. Because the plane arrived early, I checked in at 10 o'clock and didn't have to wait until noon. At night, I found that the air conditioning in the room had problems, so I changed the room immediately. The heating was sufficient at night.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are glad that you have chosen to stay at Holiday Inn Mudanjiang and have a pleasant holiday here. Holiday Inn Mudanjiang is committed to creating an unforgettable experience for guests. Thank you for your high recognition of our colleagues in the hotel. We will inform the relevant departments of your appreciation. Thank you for your encouragement. We will continue to work hard to provide guests with excellent service. Sincerely look forward to your stay at Holiday Inn Mudanjiang again---GM: Frank Li
Gangge2016
Holiday Inn Deluxe Room
Stayed in Oct 2024
Business travelers
57 review
4.8/5
Amazing
Posted on Nov 5, 2024
It is a good hotel in Mudanjiang area. I give it 9 points for service this time. Breakfast was collected at 9:30. I arrived at 9:28 and the waiter had already started collecting the food. Fortunately, the receptionist at the door stopped it in time, so I could have breakfast.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!很高興您選擇入住牡丹江世茂假日酒店,並在此度過了愉快的假期時光。牡丹江世茂假日酒店致力於為賓客創造難以忘懷的體驗。感謝您對酒店同事的高度認可,我們會將您的讚賞告知相關部門。感謝您的鼓勵,我們會一如既往努力為賓客提供出色的服務。真誠期待您再次入住牡丹江世茂假日酒店---GM: Frank Li
nini830518
Holiday Superior Room (2 beds)
Stayed in Oct 2024
Other
12 review
5.0/5
Outstanding
Posted on Oct 22, 2024
I didn't expect the Holiday Inn in Mudanjiang to be so big. The front door is very impressive, and parking is convenient with plenty of parking spaces. The interior decoration and rooms are relatively traditional, with complete basic facilities. The service staff are very good, especially Aunt Shuping from the customer service department. She knew I was sleeping and specially postponed the room cleaning time. When I left the room, I left a cup, and the staff promptly delivered it before checking out.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, hello! We are glad that you have chosen to stay at Holiday Inn Mudanjiang and have a pleasant holiday here. Holiday Inn Mudanjiang is committed to creating an unforgettable experience for guests. Thank you for your high recognition of our colleagues in the hotel. We will inform the relevant departments of your appreciation. Thank you for your encouragement. We will continue to work hard to provide guests with excellent service. Sincerely look forward to your stay at Holiday Inn Mudanjiang again---GM: Frank Li
Guest User
Holiday Superior Room (2 beds)
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Although the hotel facilities are not new, the service is very thoughtful and meticulous, and the room is also warm. There is a beautiful receptionist at the front desk, who is also warm, beautiful and kind, and the service is really good 👍 The breakfast is also rich, recommended
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are glad that you have chosen to stay at Holiday Inn Mudanjiang and have a pleasant holiday here. Holiday Inn Mudanjiang is committed to creating an unforgettable experience for guests. Thank you for your high recognition of our colleagues in the hotel. We will inform the relevant departments of your appreciation. Thank you for your encouragement. We will continue to work hard to provide guests with excellent service. Sincerely look forward to your stay at Holiday Inn Mudanjiang again---GM: Frank Li
Guest User
Holiday Superior Room (2 beds)
Stayed in Oct 2024
Family
15 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The room is very nice, clean and tidy, with complete facilities. The front desk service is warm and thoughtful. The warm waiter at the front desk patiently answered my questions and told me some things, which made our stay satisfactory and reassuring. Thank you very much and I will come again next time. Goodbye👋
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are glad that you have chosen to stay at Holiday Inn Mudanjiang and have a pleasant holiday here. Holiday Inn Mudanjiang is committed to creating an unforgettable experience for guests. Thank you for your high recognition of our colleagues in the hotel. We will inform the relevant departments of your appreciation. Thank you for your encouragement. We will continue to work hard to provide guests with excellent service. Sincerely look forward to your stay at Holiday Inn Mudanjiang again---GM: Frank Li
Chuimuyeben
Holiday Standard Room (2 beds)
Stayed in Sep 2024
Couples
77 review
5.0/5
Outstanding
Posted on Sep 27, 2024
The hotel has convenient parking in front of the door, the room is large, the breakfast is mainly Chinese, and the room is very hot. The room attendant Zhou Shuping is patient and thoughtful.
Original TextTranslated by Google
Response from Property: Hello! Thank you for staying at our hotel and taking the time to leave us a review. Serving every guest well is our constant pursuit. We will definitely do every detail carefully and look forward to your next visit! I wish you good health and smooth work. Thank you! ---GM: Frank Li
Anonymous User
Holiday Standard Room (2 beds)
Stayed in Aug 2024
Family
36 review
4.5/5
Great
Posted on Aug 30, 2024
The whole hotel is good in all aspects. The points deducted in terms of service are for the security guard who watches the car. When I arrived at the hotel in the early morning, my car stopped outside the lobby to unload the luggage and the elderly and children. I was very careful to park by the side of the road. Besides, there was no one else at that time, and that place was prepared for temporary parking. The security guard rudely drove me away. When I left the hotel early the next morning, it was the same security guard who directed me to park the car in a place that was blocked. Pulling by the side of the road would not be a problem at all. This guy was just blindly directing. If you don't have the skills, you can make up for it with your attitude. He looked like he was in arrears of salary. His attitude was terrible. I felt that he was the best in the whole hotel. I hope the hotel will settle his salary as soon as possible. In addition, the underground parking lot was not open, and the security guard did not remind me at all. Other aspects are good. The front desk service attitude is very good, the breakfast is clean and hygienic, and the yard is relatively spacious.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay at Holiday Inn Mudanjiang, and sincerely thank you for your valuable comments! We attach great importance to your feedback. We will report the problem you raised to the relevant department for processing. We sincerely apologize to you and look forward to meeting you next time to witness our progress! ---GM: Frank Li
lahupi
Holiday Standard Room (2 beds)
Stayed in Aug 2024
Family
12 review
4.0/5
Very Good
Posted on Aug 27, 2024
Disadvantages: From the hardware facilities point of view, it is the least ideal among the Holiday Inn hotels I have stayed in so far. The room is small, the mini bar is locked, and it can only be opened after contacting the front desk. The seat of the swivel chair was damp on the day of check-in, and my pants got wet accidentally.
Advantages: The front desk service is enthusiastic and responsive. The room faces Beishan, and the view outside the window is beautiful. The price of the Chinese restaurant is reasonable, and the dishes are delicious.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay at Holiday Inn Mudanjiang, and sincerely thank you for your valuable comments! We attach great importance to your feedback. We will report the problem you raised to the relevant department for processing. We sincerely apologize to you and look forward to meeting you next time to witness our progress! ---GM: Frank Li
Guest User
Holiday Standard Room (2 beds)
Stayed in Aug 2024
Solo travelers
39 review
4.8/5
Amazing
Posted on Aug 6, 2024
The rooms are clean and tidy, and tea and coffee are available. There is enough bottled water. The waiters are very enthusiastic, especially the front desk clerk Wang Yixuan Vivi, who provides warm service to customers.
Original TextTranslated by Google
Response from Property: Thank you for your praise and love for Holiday Inn Mudanjiang! We are very glad that you praised the hotel and service. When traveling, staying comfortably is the expectation of every traveler and the ultimate goal of hotel service. We will continue to work hard to make your journey perfect. We look forward to seeing you stay at Holiday Inn Mudanjiang again. ---GM: Frank Li
Henghengbaluobo
Holiday Standard Room (2 beds)
Stayed in Jul 2024
Family
53 review
4.7/5
Amazing
Posted on Jul 28, 2024
The hotel is in a good location, on the edge of the city, without traffic jams, very close to the highway exit, and very close to Hengdaohezi Russian Style Park and Hulin Park! The breakfast tastes good! The only drawback is that the room is not soundproofed and the air conditioning cooling effect is not good!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay at Holiday Inn Mudanjiang. The quiet and peaceful resort environment close to nature gives you enough relaxation for your body and mind. The hotel's garden-style architecture allows every guest to relax and integrate better. We provide you with complete facilities and warm and hospitable intercontinental services, and we strive to make every guest return with satisfaction. At the same time, we are very sorry to learn that there are still some areas that are not perfect during your stay. We sincerely thank you for sharing to help us further improve our services. We look forward to seeing you again at Holiday Inn Mudanjiang GM: Frank Li
Guest User
Holiday Superior Room (2 beds)
Stayed in Jul 2024
Other
33 review
4.0/5
Very Good
Posted on Sep 20, 2024
The hotel hardware is OK, but the location is relatively remote, close to Beishan Park. There are no restaurants or shopping malls around, and the overall service level of the restaurant needs to be improved.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay at Holiday Inn Mudanjiang, and sincerely thank you for your valuable comments! We attach great importance to your feedback. We will report the problem you raised to the relevant department for processing. We sincerely apologize to you and look forward to meeting you next time to witness our progress! ---GM: Frank Li
Xiaoxiaomei821
Holiday Superior Room (2 beds)
Stayed in Jun 2024
Family
26 review
5.0/5
Outstanding
Posted on Jul 3, 2024
The hotel is very good, with complete facilities and cleanliness. There is also a children's play area in the lobby with rabbits and birds, as well as massage chairs. The breakfast is rich and generous, but some are not hot. The service staff are warm and considerate. The hotel is close to Beishan Park, but it is quiet and beautiful in the bustle. Self-driving parking is convenient, no need to rush for a parking space, and you can also have a barbecue in the courtyard at night, which is very nice👍
Original TextTranslated by Google
Response from Property: Thank you for your praise and love for Holiday Inn Mudanjiang Shimao! We are very happy that you praised the hotel and service. Having a comfortable stay while away from home is every traveler's expectation and it is also the ultimate goal of hotel services. We will continue to work hard to make your journey perfect. We look forward to your stay at Holiday Inn Mudanjiang Shimao again. ---GM: Frank Li
Duxibei
Holiday Inn Superior Room
Stayed in Nov 2024
Family
9 review
1.0/5
Posted on Dec 5, 2024
The lady who provided good service... But it is really an old hotel. Old decoration. It seems to be a little remote and quiet. The environment is very average. There is a breakfast shop lady who is very good. I like her. She is really nice and has a great attitude. She also wants to ask how my stay is... I have experienced it and I will not come next time🥵
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay at Holiday Inn Mudanjiang, and sincerely thank you for your valuable comments! We attach great importance to your feedback. Due to the old room problem that caused your dissatisfaction, the hotel is gradually renovating it. We sincerely apologize to you and look forward to meeting you next time to witness our progress! ---GM: Frank Li