I have just returned from a holiday in Tunisia... I stayed at Omar Khayam Resort & Aqua Park... our trip with three children was quite tiring because we had a transfer in Paris, but AirFrance was very professional and friendly, so we weren't discouraged... after landing in Tunis, we waited for the transfer to the hotel for almost 2 hours, but it wasn't the worst, as we found out later. ....we were placed on a bus which I had the impression would fall apart on the way, and it took 3.5 hours to reach the hotel ...it was hot and the children were tired and hungry....when we reached the hotel, more unpleasant attractions were waiting for us. .everyone looked at us as if we were intruders but we didn't suspect it was hostile, we were just new so others were curious about us, we thought, unfortunately later it turned out how wrong we were... we were taken to a room and then another collision... peace it was dirty, the mirrors were dirty, smeared, there was dust in the closet which I had to clean up myself so as not to get my things dirty, there was dust hanging from the lamps and the balcony was dirty and there was garbage... we went to the swimming pool, the children couldn't wait for the slide, we were excited to explore the area , overall, a beautiful place, beautiful beach and views... we reached the slide... everyone was watching us with undisguised hostility... Tunisian children were pushing our children out of the queue for the slide, comments were often made in their language and we felt that they were not nice ...then one of our children started drowning and there was no lifeguard nearby, at dinner in the canteen we literally had to fight for the food, which wasn't the best anyway, so we often had to go outside to the restaurant so that the children wouldn't be hungry, you had to pay for all drinks, and the beach bar was also paid, there was an all-inclusive bar at the reception, but they were some of the worst quality drinks diluted with syrup, also from the cheapest brands, and the distance from the beach was quite long... boys were forbidden to play football On the beach, I was told to turn off the music that only I could really hear, it certainly wasn't too loud because I didn't want to disturb anyone... at the pool, our every move was watched and when we were having fun, we were often given various situations to make it clear that we weren't there. welcome there... the stay there was already a torment for us after two days... two days before the end, they didn't even change the sheets or towels, they didn't even provide toilet paper... disappointed, we longed to come back... the children waited all day a year for this holiday and it was sad to see how this joy was taken away from them ... and I ask what did I pay all inclusive for?? too dirty and smelly room?? for the fact that every time we left the room it was stressful? because we never knew what else would happen to us from these people, apart from contemptuous looks... for the fact t

A pleasant hotel with a beautiful view of the sea. Very nice staff, every member of the staff smiling. Every day different activities in the evening. Wonderful Tunisian evening with dance and fire shows! Great mini club. Thanks to Mrs. Wahida who was able to wonderfully organize the time of our daughter. All animators, especially Nina and Azer deserved a big thank you, very involved in their work and performances. Good selection of food. The only weak point Hotel is the bathroom in the room, which needs to be refreshed. The rest deserves applause. Thank you for a wonderful stay!

Best animation team ever chady and aala I highly recommend for kids and familly Summimg pool and night activities The sea near the hotel every think is very good for a familly entrainment Toppggan waoou

- Same bed sheets ( we booked for 3 days) - We are not allowed to take a bottle of water to the room ( we booked all inclusive , they told us That we are allowed to Take only a glass of water) - There is not a mini bar in the room - they put shompow in the room only the first Day. - The food was very very bad.

- very old design room - no elevator - food was a disaster, (not delicious at all/ no variety) - even if you booked all in soft you don’t have the right to take a bottle of water to the room (they said you can only get a glass) and if we go out to get one, there is no mini bar in the room , so you have to drink hot water in the summer. - terrible entertainment during the day time (no aqua gym / no activities) and even at night it was very terrible

Animation team was great. very friendly and funny. great team with Kaita, Djo, Mano, Alexey and Wahida. Great night entertainment accommodating for all age groups with a variety of great leisure activities for the whole family to participate in.

I have been served by Ms.Qamar in the reception she was very kind and smiling all the time, she recovered an error made by me in my reservation with a smile, I recommend dealing with her as she is a professional frontline expert

The show was amazing, I really like it I love all the dancers in the stage The animation also was perfect espacially with kids I wish you all the best guys( chadi+alaa Thank you so much for the animation El khayem hôtel

My husband and 2 children (5 years and 2 years) and I, visited the hotel for 7 nights, all inclusive. All staff were very helpful and welcoming. Multiple languages spoken and nothing is ever too much trouble. Clean, simple rooms with Aircon. Room and towels cleaned daily. Always a big selection of food, always hot. Helpful and attentive restaurant staff. We visited the spa which was also lovely. A very special thank you to Wahida who runs Mini Club, she was so wonderful with both of our children. She offered multiple activities throughout the day for all the children, including the beach, watersides and swimming pool. She cared for our children so well and they both absolutely loved her. Evening entertainment for adults and children was also great! Thanks everyone for a great time! YAYA, AIMEE, SAÏD AND AYAH