Hawthorn Extended Stay by Wyndham Mount Laurel / Moorestown

Consistently praised for great breakfast, friendly staff, comfortable beds, exceptional cleanliness, and convenient location near highways, restaurants, and shopping. No disadvantages mentioned.

Stayed for 5 nights with my husband and three kids. 1st Day: Plugged something into the wall jack and sparks started flying out of the wall beside my kids. They told us room could be a FIRE HAZARD and moved us to the 3rd floor. 2nd Day: Upon getting the second room, the shower door was broken and wouldn't close AT ALL. 2 men came into the room to attempt to fix it, could not. They returned a second time, could not fix it. Told me they would have to come back with a third man to take a look. At this point I was alone with my daughters and no longer felt comfortable with grown men coming in and out of our very cramped hotel room. They left, then 2 hours later while I was taking a work call, they returned and knocked on the door several times. I had to explain it wasn't a good time and they couldn't come in. They asked if they could return at 4pm. I said yes and adjusted our plans to accomodate them...except this time they never botherer to come back. At this point, we spent the rest of the week taking showers with the shower door wide open and water filling up at the bottom of the tub (absolutely disgusting). Final Day: Check out was at 11am. At 10am, a male housekeeper along with 2 other women, used their own keyboard and entered our room while my young daughter was getting out of the shower wrapped in a towel. They could not explain why they entered our room and laughed at us when my husband and I confronted them. No apology, no recognition of error or hotel liability.

Good place, NO housekeeping Good hotel and right next to Funplex. The staff was very nice. Onlt downfall was, one the beds were not comfortable and were sagging. And secondly, the big thing. No housekeeping unless you stay for 4 days and on the 4th day. You would have to request it in advance if you want it the middle and half the time they say hosuekeeping time is finished which is a lie. I asked at 12 and regular check out is 11. So unless they cleaned every room in an hour, not true. Breakfast was good.