Hampton Inn & Suites Mt. Juliet

Love this place

TV wouldn't work. Channels would not connect. Shower it is okay to have water saver but not to the extent that almost no water spray out from the hrad.

Our King size room was big and had a jetted tub which was nice. The room looked good and was clean. There was a mild musty smell when you first walk in the room. The pool and pool area were nice. Nothing wrong with the hotel it is just starting to show its age

Super friendly front desk and clean lobby, but the room was a letdown. Top of toilet seat not clean, dirty sink with toothpaste left in basin, stained or unwashed bath towel and hand towel, dirty caulking and stains all on the carpet. The bed linens were clean so that's actually most important, but all other issues could have been avoided with proper cleaning and maintenance. Not worth the price paid.

Very nice Hampton Inn would recommend and will plan my next trip around Hampton Inns very impressed. Very good continental breakfast also. Thank you Hampton Inn for making are stay a great experience.

Hotel property was top notch employee was friendly and tries his best only problem was system to check me in was slow not working properly then same problem with key card not working . Employee had to walk me up to let me into room. This was not ideal for me because I had no in and out privileges or access to hotel if there wasn't an employee after a check in hours I don't know.

A series of unfortunate events: This Hampton Inn is having some issues. We noticed right away that there was a musty, moldy smell in the area near the elevator and in the halls. Upon arriving at our room, we were locked out and after several trips to the front desk, we found out it was because the batteries in the door lock were dead. The poor young woman who was alone at the desk had never changed them before and my husband had to help her. We finally got into the room and it too smelled musty. In the morning when we were at breakfast, the large windows in the dining area were leaking and there were puddles of water on the floor. The morning woman at the desk was very unfriendly and defensive when my husband informed her about the leaking windows! Also, when I went to check out, that same morning desk attendant was wearing headphones and I had to wave my arms just to get her attention, She seemed very annoyed by having to be called to the front desk and while she did say “thank you,” it was with a great deal of animosity. This property is in need of repairs and we will not be staying there again.

Our room was very spacious and quiet at the end of the hall which we preferred. Will stay here again. Very clean room and hotel.

My wife and I love the location, and convenience. This Hampton Inn is very clean and well kept. What we didn't like was the lack of housekeeping available Saturday. My wife and I had to clean our own room to include taking out our trash and changing out our own towels. Breakfast service was also late Saturday morning, limited selection to choose from.