Guest User
June 25, 2025
We wanted to share a recent experience at the Royale Palace Hotel, which, unfortunately, turned out to be quite disappointing completely contrary to what the name suggests. The condition of the rooms, beds, and furniture was extremely poor. To make matters worse, rainwater leaked through the ceiling, making the stay even more uncomfortable and unpleasant. The breakfast served lacked both quality and taste. The idlis, in particular, were sour and clearly not fresh. Overall, the food did not meet even basic standards. The cold water in the washroom available, but for the hot water we have to daily inform to start and after informing at Reception it will take around 15 to 30 minutes to come hot water in taps and shower. Hygiene was another major concern. Cleanliness was clearly lacking, and to our surprise, dogs were allowed inside the Royale Palace Hotel rooms, a rather inappropriate sight for a place that calls itself a “PALACE.” All in all, we would strongly recommend looking into better-reviewed alternatives before booking a stay here. Not at all recommended for the stay looking to the 3 star rating hotel. Poorest services and hospitality.