Portes Lithos

Lovely hotel - clean and quiet with modern decor. The staff were friendly and very helpful (although bar drinks could be a little slow at times), especially Vladka in the restaurant - she's a real asset and great at her job. The food in the restaurants was delicious and varied - we were so full from breakfast lunch and dinner that we didn't need any of the room or bar snacks! My husband and I had wonderful Cretan Massage - John did mine and it was probably the best massage I've ever had! One thing I would like to see change is the amount of plastic water bottles used by guests (truly upsetting quantities), but also the bars used small bottles of Coke, Tonic, Fanta, etc - can't these be supplied on tap rather than in small bottles? There must be a better way... Also, I know the stray cats living on site are fed by staff and guests, but could a few more feeding and water stations be set up (especially near the Skinos restaurant / Dioni pool bar?) On some days, the poor cream mother cat was panting - they need regular access to clean water. All said, a lovely holiday and we hope to return next year.

Currently here now… hotel is beautiful & staff are so wonderful & attentive. Room is love and big and clean!! However so far the let down is the ‘Ultra all inclusive’ is really nothing ultra about it. So much not included - pool bar, minimal snacks that are never available, always a wait. The pool bar sit down menu - should very much be included! Having to buy your kids lunch really shouldn’t be an option especially when ultra is the description. All drinks should be served in the plastic white rather than the cardboard cups they supply (although if you ask - you do get the white plastic). Again such a lovely hotel in so many ways - but ultra inclusive is not what you get. Other than the main restaurant, and extremely limited snacks at the pool bar that’s included, it could be so much better all inclusive wise. Everything else is great - gym is fantastic, hotel views are lovely & the friendlyness of the staff is amazing - actually the best I’ve ever had in any hotel. Upgraded to junior suite pool side - which has been a godsend, room 6113 - totally reccomend. Could be great if they sort what’s included on all inclusive.

Wonderful week, excellent hotel and facilities, highly recommended for all ages. Accommodated 10 week old baby and 3 year old very well. Food exceeded expectations for an all inclusive package, couldn’t fault it. Spa treatments excelled, Victoria so helpful, knowledgeable and accommodating. Highly recommend their treatments and products.