marcv271
November 14, 2021
Maybe a bit of history. We were guests in this hotel just before the corona crisis, as we had also spent a few nights here the year before. After the first night I felt really sick and we decided to drive home, the bill for the entire stay, 3 nights, had already been paid and we did not discuss it. We still had 2 GUTSCHEINE in our pocket from this stay and were on the Moselle again this week. So we went to the above hotel and asked if we could exchange this GUTSCHEINE, being 2 bags of coffee and 2 pieces of cake. Apparently they heard thunder in Cologne and thought this was not possible, they asked what our room number was when we stayed here. Anyway, we have turned upright to avoid further discussions. There is one principle and that is, you can also digest what you paid for, when plays little role, unless there was a time limit on the GUTSCHEINE and that was not the case. So thanks to the patron's fantastic response, they won't see us anymore, be warned
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