Moscow Tagansky 5-star Hotels

Five stars hotel in central emplacement of the capital, member of Accor hotels french chain, what possibly could go wrong? After researches I booked in Mövenpick for two nights. As platinum member of Accor group, I was really confident about my stay. What finally I got? 1 - During check-in the first information was ”no upgrade available today because no superior room are available” - since platinum member can have the upgrade. Therefore it's possible to book a superior room using Accor application at this moment. Passing. 2 - First try of me to ask a later checkout before departure. First ”come back see administrator tomorrow morning” done. 3 - ”You have free drink voucher” - ”the bar isn't available because of some filming”. Passing. Time to go to the room, standard and basic one. Let's see. I found a clean place with some nice design and furniture. But this space is a really one small room for two big beds and an armchair. There is no working table, basic room isn't done for some work. There is no place at all to put a luggage, basic room isn't done for travelers neither. And despite the snow, clay and dirt on Moscow streets nothing available to put your dirty shoes to avoid ugly sports on the ground. Naturally there is no welcome service for platinum member, it's becoming just a detail. If we add a ”come back at evening to see another administrator” the next day morning visit - always for asking a later checkout. An expensive and average restaurant (use a Yandex food service or go to one of close and good restaurants in the area instead, really). What we can add from positive on the place? The swimming pool and spa zone (sauna, hammam) are nice in the middle of snow and winter, the staff here is nice and kind. My third visit at front desk to ask a later checkout was the same with a ”come back tomorrow morning”, but at this time I got my ”welcoming service” delivered in my room, plate of fresh fruits, highly appreciated. Finally the third day and fourth visit to front desk allowed me to book a later checkout (13h instead of 12h because the usual ”no room are available” even if you could book one using Accor application for the next day). To resume: if you ask nothing if you book a superior room or a suite if you manage an exterior food you can pass some nice time here, in the center of the capital. Otherwise just take another place. Since you're never feeling yourself as a special guest, despite any status made especially for this.

Despite the 5-star statement, the kettle in the room is broken and I don’t want to talk about the bathtub. There is an unpleasant smell at the junction of the black coating, the marble and the plating solution itself. For business rooms and 5-star hotels, this is unacceptable!

With a stay at Golden Rooms Hotel, you'll be centrally located in Moscow, within a 10-minute drive of Red Square and Taganka Theatre. This luxury hotel is 0.6 mi (1 km) from Theater of Russian Drama and 1.1 mi (1.8 km) from Retro Auto Museum.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 11 AM for a fee.Featured amenities include a 24-hour front desk and an elevator. Planning an event in Moscow? This hotel has 538 square feet (50 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.Stay in one of 27 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.