Guest User
July 6, 2022
The Ritz has become much worse and is 100% not worth the money: 1) my family and I took a panoramic room for 150 tr with a separate living room, where I asked to put a separate bed, and when I came to bed at night, it turned out that the bed was short and my legs were just hanging off, and by height I’m not a basketball player 😄 2) the table floor lamp in the living room would not turn off at all, I had to call a technician at night, who also could not turn it off, and simply unscrewed the light bulbs from it 🤦♂️ 3) the air conditioner in the living room did not work and did not maintain the temperature 4 ) the receptionist in terms of communication and professionalism seems to have been taken from a former McDonald's. So much for the “premium” quality and service of the Ritz Carloton...
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