Guest User
April 19, 2024
This is the worst five star hotel I have ever encountered. The receptionist does not speak English. They say they are a Russian country, so they don’t need to receive people from outside Russia. I booked a two-meter bed to stay with my sister. It was said that it was a room for one person and it would cost an additional 4,000 rubles for two people. Because there were no twin rooms at that time. I said that the room is still the same after that price, so what is the point of adding more money? Later, a young man said that it could be upgraded to a double room. Bad attitude and arrogance! I asked what to do if a couple moves in, and she said that even if a couple comes, they can’t live together. They can decide whether to live with the wife or the husband. What? !
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