Guest User
October 24, 2023
Myself and other members of my family returned to our native Morpeth for a family occasion. It appears that there were several issues with the hotel rooms I cannot speak for other members of the family on this occasion, so I will give my personal feedback I stayed in Room#1 on a previous stay (May 2022) and, by coincidence, I was allocated this room again Apart from the fact that the curtains had been removed (not a major issue, given the roller blinds), the bathroom was the major fly in the ointment here: No hot water from the tap Shower pressure way too low Cracked plasterwork As for the breakfasts, nothing much wrong with the quality, but it appears there is a staffing issue, as we seemed to be waiting a long time to be attended to, and the coffee and hot water (for tea) soon ran out, and we had to remind the staff about this. Reception would keep people waiting for too long as well As a native of Morpeth, I dread to think what impression this creates to visitors, who must think we northerners are so backward! I think the owners of this hotel need to desperately invest in a programme of major refurbishment to make this hotel great again. After all, you have to speculate to accumulate.