Verified traveler
February 24, 2024
Most of this place is under renovations- we were put in older section that had bathroom door damage, paint damage on walls, wonky old cheap lamps, etc! For the price and because this is supposed to be a spa experience, this property should be full of amenities but it isn’t and staff don’t care! Sparse and cheap coffee in rooms, with sparse white powder whitener! Zero snacks, lobby has no coffee station with goodies for guests, searching for information about hotel- none given in rooms and no one around this crumbling old place. What a disappointment! Zero sense of offering value and luxury for customers, except the spa itself. The spa knows how to pamper and provide great service. Don’t waste your money. Owners need to up their game and treat customers right with amenities and service.