Hôtel du Grand Lac Excelsior

The accommodation impresses with a varied breakfast buffet, cleanliness, spacious rooms, and friendly staff. Its excellent location offers fantastic views of Lake Geneva, convenient for travelers.

This hotel is beautiful. She’s a grand old lady with charm and luxury. We loved everything about it. The rooms are big, yes the furniture is from a gone age but we loved it and wouldn’t want any changes. The balconies are to die for. That view of lake Geneva and the Alps 😍 The reception areas are gorgeous. Breakfast room is a delight. There’s an Apple Pc with games for the kids. Every morning there was free fresh flavoured tea in reception. The pool is lovely. It’s accessible from level -2 from reception. There is no toilets in the pool area. Remember to nip in the ones on -2 before you get the final life down to -3 and the pool. There are pool towels down there and a sauna. The promenade to Montreux is accessible from a different lift to -3. It’s a beautiful walk. Reception staff are lovely especially Diana who we loved and was so helpful. If you need a kettle ask at reception but you need to pop down later to pick one up. I asked housekeeping for more pillows. They were also very nice. We will definitely be back. It was our third stay here. So sad to have to leave.

We had a fantastic stay at Hôtel du Grand Lac Excelsior. The first thing that struck us was how helpful and friendly the staff were, nothing was too much trouble for them. The hotel itself was clean, there were areas that possibly could be updated, like the carpets in the corridors, but I'm being picky there really, because it didn't affect our stay, and the overall decoration of the hotel was beautiful. We stayed in a suite and it was perfect for our family of four, it was comfortable, with two bathrooms, a sliding door onto the garden, and it was very cosy. The location is the real drawing point, eating breakfast at a window with views of Lac Léman and mountains was breathtaking, I've never had such a beautiful view when eating before. My 5 year old daughter said it was the 'best day of her life'! High praise from this family, and we can't wait to return!