J5 Hotels Helvetie & la Brasserie Reviews

I recently stayed at this hotel for two nights, and my experience was far from satisfactory. Firstly, the room was extremely tiny, making it uncomfortable to move around. To make matters worse, the room was infested with bugs and cockroaches, which is absolutely unacceptable. The cleanliness of the room left much to be desired; it was dirty and did not meet basic hygiene standards. Despite the advertisement claiming there would be a closet, there was none in the room, which was very misleading. The so-called mini bar consisted of just two small bottles of water, and these were only provided for the first night of my two-night stay. Overall, I was very disappointed with my stay and would not recommend this hotel to anyone.

Here are the key points of my feedback: Room Setting: The view of the room is nice and antique. However, I did not quite understand why the sink were separately located at the corner of the room instead of inside the washroom. Dining Experience: My dining experience at the hotel was satisfactory. If there was hot food available in the morning, it would be much better. Amenities and Facilities: While the hotel's amenities and facilities were functional, I observed signs of wear and tear throughout the property. Investing in the upkeep and modernization of facilities could significantly enhance the overall guest experience.

It's old. Like old old. But cool at the same time. Only downside is that rooms smell old.

Location very good

On the main shopping street, very close to the lake. Good breakfast and hassle free check in. Staff was super helpful to provide anything that is needed.

I only liked location ,, breakfast there was nothing to eat except boiled eggs , receipt not helpful at all

This hotel comes with a great service for its customers. I really recommended it. The only niche is, if you are an asian please don’t expect too much from the breakfast ☺️ it is very western

Disadvantages: There is no air conditioner and the ventilation is bad. Not recommended to stay in hot summer. I have a bad sleep due to the temperature. As the hotel is near the street, there is noise when you open the window. However, it is very hot if the windows are closed. Advantages: The room is large and the reception is helpful. The breakfast is nice. Near to everything and attractions! The bus stop is very close to this hotel and can take u everywhere.

Very good hotelX just three bus stop away from main station and near to lake Geneve as well, and few mins bus ride to chillon castle. Clean and huge old style hotel .

Very polite check in counter service, clear explanation with tourists pass issued without questioning

pros: location was good, located in the city centre just outside the bus stop. very convenient. the room was very big and spacious as well. however, we wanted to check in earlier but they didn’t allow so we could only leave our luggages there in the storage room. service was relatively okay. cons: the room was clean but it was disgusting as there were so many spiders in the room and we didnt realise it until the next day where the spider was crawling all over the pillow…. room didnt have much ventilation even though the window is open so it can get abit stuffy

The room was very simple, and the breakfast only consisted of bread and drinks. When booking a room, you must also reserve a parking space, otherwise you will have to park in a nearby shopping mall, which cost 25 Swiss francs for 12 hours

Switzerland is a picturesque place, just opposite **. Friends who like to go to ** can choose it. It is cost-effective, but the room is indeed a bit small

The old house and the old elevator have a retro feel. The balcony of the room faces ** and you can see the lake from afar. There is a bus downstairs, which makes it convenient to go anywhere. There are many places to eat. The breakfast is a bit simple, but everything else is OK.