Top rated hotels in Montreal

SpringHill Suites Old Montreal
4/5113 Reviews
Old Montreal
By far the worst hotel stay I’ve ever had. Stayed there mid June 2023 for just one night. We entered the room and something smelled off but we let it go. When we got in bed the smell became overwhelming. I took the duvet off and realized the duvet smelled of old mildew water and sweat. Called and asked for a new duvet. Was given a light blanket. The smell persisted. Slept horribly and woke up early to again investigate the smell. Took all of the bedding off and realized the mattress cover was covered in dry urine stains. I made the mistake of sniffing. Showered before leaving and the tub wouldn’t drain. Went down for breakfast to find their continental breakfast consisted of rubbery eggs,Stale croissants, coffee (not bad) and cereal. No fruit, no cheeses etc. As we checked out I let them know about the problem. I was told housekeeping would check up on the issues and would be sure to get back to me. No one got back to me. Icing on the cake- when I booked the room I asked the 3rd party vendor if the nights stay included parking. They said it did. I was charged $35 for parking. Not the hotels fault but still annoying.

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