Hotels Near Clock Tower in Montreal

Durant notre récente visite à Montréal, nous avons eu le plaisir de séjourner à l'hôtel 402! Situé à proximité du Vieux-Port, l'emplacement de l'hôtel est absolument parfait pour ceux qui cherchent à explorer les charmes historiques et les attractions de la ville. Ce qui rend ce lieu encore plus spécial, c'est son ambiance paisible, offrant un havre de tranquillité au milieu de l'effervescence urbaine. L'un des aspects les plus remarquables de notre séjour a été l'accueil chaleureux et l'attitude accommodante du monsieur responsable à la réception. Sa gentillesse et sa volonté d'aller au-delà pour s'assurer que nous avions tout ce dont nous avions besoin ont considérablement contribué à rendre notre expérience des plus agréables. Voyageant en famille avec 3 adultes et 3 enfants, il était essentiel pour nous d'avoir suffisamment d'espace. L'hôtel 402 a brillamment répondu à nos besoins en nous proposant 2 grandes chambres dotées de grands lits, ce qui a permis à chacun d'avoir un espace confortable pour se reposer après des journées bien remplies à explorer la ville. De plus, ces chambres étaient offertes à un prix vraiment raisonnable, ce qui a rendu notre séjour encore plus satisfaisant. En résumé, notre expérience à l'hôtel 402 de Montréal a été exceptionnelle sous tous rapports. Je recommande vivement cet hôtel à quiconque cherche un lieu de séjour pratique, accueillant et abordable à Montréal.

This hostel is one of the best I've ever stayed. Great location with metro /bus station nearby, modern bedrooms, very clean, 24h reception, free coffee/tea, huge and clean kitchen, plenty of common spaces, a terrace with 2 jacuzzis that stay opened until 22pm! The hostel also has an underground bar and proposes several activities on each day of the week, i.e. park walking, dancing night, beer pong tournament. I would definitely recommend and would stay there again.

Nice location. Convenient to Old Port, Chinatown, Latin district, and downtown Good building and parking security. Helpful staff throughout including maintenance and cleaning staff. Nice breakfast options. Well equipped and comfortable, quiet, rooms.

We had a good stay and it was the perfect location, lots of places within walking distance - shopping, restaurants, concert hall. We had a small issue with the heat and adjusting the temperature and the elevator was just okay but would stay here again if passing through. Staff was very helpful checking us in and answering some questions about places in the area.

Everything was as expected to the friendly front desk staff, clean room, comfortable bed and awesome location. You can walk to the old port, downtown and abundant shopping malls from the hotel. We didn’t use our car so the $30/night fee seems expensive. All around great stay in an awesome city.

Quite disappointed with the room provided vis-a-vis what was reserved. Two double beds instead of two queens was a tight squeeze for our family. I fail to understand why this happened, particularly since the room was booked two months in advance of arrival & secured with a credit card. I was told the hotel was fully booked for the weekend so the issue could not be remedied. That said, our room was on the pool level which was kind of nice. The room was clean and included a small fridge plus a safe. There was also a steamer which was handy for touching up formal attire. The hallways seemed a bit dim & May benefit from an update. They were quiet, without echos, which was nice however. Finally, the Metro station can be easily accessed through the building which is a bonus! Based on overall experience, I would recommend this hotel. I may consider it for future trips to Montreal but might be a bit apprehensive based on the room switch which occurred.

I came for a medical training in September 2022. - Bad customer service. Dubious practice on room rates. When I first booked in June, I was told I could book with a preferential rate from the training organiser. It turned out the preferential rate was more expensive than booking at the hotel directly (you get 15% discount if you stay more than 3 nights). I called the hotel, and the lady in charge said they couldn’t do anything, she wouldn’t apply the 15% discount on top of the conference preferential rate. That seemed fair to me, as I understand hotels lost a lot of business during the pandemic and tried to balance the finances. At that time I booked a room with 2 queen beds but I wasn’t sure if my husband and son would join, so I declared it would be for 1 adult only. In September, I contacted the hotel and asked to update the room occupancy to 2 adults and 1 child. THEY CHANGED the room rate and rose the price (instead of less than $1000 for 4 nights, it went to $1300!). When I asked why, they said bc I changed the booking, so they update to the new rate at the time of the change. It is still exactly the same room! I don’t mind paying more in taxes bc more people stay in the same room, but changing the rate, when they knew I was part of the conference and wouldn’t change hotel, was a bit lame… I called the same conference lady and asked if I could revert back to the conference rate. She said no, bc the conference rate has expired and she wouldn’t give it as a commercial gesture because she gets commissions on the bookings… what a bad customer service! Not sure if it was done on purpose, the room I got was a room just outside the elevator, so noisy… And we checked in, the 2 people in front of us complained very loudly about the hotel… - Room not clean and missing toiletries The beds and pillows were comfortable. They didn’t have a duvet cover, but 2 flat sheets… the duvets and the pillows were yellow from stains. The bedside tables were dusty. Carpets dirty (not the same colour, although the same patterns, as the ones in the corridors). In the bathroom, there were only soap bars, no shampoo or conditioners. I only got them because one morning, I saw a cleaning lady in the corridors and asked if she had any shampoos etc. To my surprise, she did and gave them to me. - Conference rooms neglected We had tea/coffees and pastries in the morning of the first day… but they were not refilled after lunch or the days after… unless we asked. And even after asking, we wouldn’t get hot water for tea… The toilets near the conference rooms either had missing hand soap or missing paper towels to dry your hands…. I get it that the hotel wanted to save money after being under occupied during the pandemic… but for a 4 star hotel, I expected better and better customer service. The hotel is well located, in the city centre… but I won’t be back if I have to come to another conference in Montréal.

Such friendly staff and our room was amazing! Best experience we’ve had in our whole trip. We were celebrating our anniversary and all the “big” hotels that we stayed at for our road trip were unfortunately disasters. The staff at hotel Brossard were so nice and they even have electric charging stations and a complimentary breakfast. Pic included is of the seating area for breakfast. Definitely a hotel that goes above and beyond!

Water from shower head is very weak need to fix or change it.

Very close to the subway station, the room has excellent soundproofing and a nice view. Overall, it's fantastic.