Guest User
October 10, 2022
My son and I were at this hotel when we arrived we were greeted by the receptionist who could not find our reservation or the payment for the tourism club, my son had to make another payment for our stay so that we could enter and wait for the next day everything to be resolved . Right at the entrance we already noticed that the hotel did not have accessibility, the entrance is stairs and to get to the reception there are more stairs, the room is comfortable, the shower was good, but the bathtub was dirty full of soap residues who will wake up very early. Because early in the morning, the noise in the hallway from a maintenance team starts, I think, that was very early, a total disrespect for the guest. The next morning, another receptionist with more practice and kindness managed to solve the reservation problem and return the misused value . We stayed two days and we both had issues with noise. And I've seen in some reviews that this happened other times, so it wasn't a one-off thing. Although on the website it says that it doesn't have breakfast for breakfast, not even to pay for the part, so they should remove it from the hotel's page. The location is relatively good, but there is no parking, and the place where the hotel indicates, people are always using ***** at night, we didn't have any accidents Thank God. Well, the fact of not having accessibility, the noises and the lack of parking makes me not recommend this hotel. If you don't mind, you can give it a try because the cafe has a nearby place to drink it.
Original TextTranslation provided by Google