Anonymous User
June 20, 2025
It is a simple school residence with no TV, fridge, electric kettle, hair dryer, glasses, clothes hangers and lugguge storage. If you arrive before the check in time, only the security guard is on duty and no check in procedures can be made. You may consider depositing the luggage at another hotel two blocks away from the school residence with charges required. The storage fee for each item is $8. No housekeeping during our 4 nights' stay. Towels will be changed every 3 days.
The terribe experience occurred when the toilet was clogged during our first night's stay. The staff provided you with a small pump and you had to solve the problem by yourself. Do not expect any assistance rendered to you! Worse of all, there was no vacant room available that we could change to another room. The staff refused to refund the room rate to us if we moved to another hotel. It happened that there was Formula 1 match during our stay and it was extremely difficult to find alternative accomodation. The only solution was to use the public toilets near the front desk. It was extremely unbearable to stay in such an awful and smelly room for one night. Horrible experience, bad customer service, never come back!