Name: Le Nouvel Hotel
Address: 1740 Rene-Levesque Blvd W, Ville-Marie, Montreal, Quebec, H3B 5K6, Canada, 1740 Rene-Levesque Blvd W, Overseas, Canada
Rating: 4.3

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Great location, walkable distance to the old town , with very convenient public transportation. The room is clean.

The hotels were very good location .. can travel easily and also good restaurants nearby .

酒店位於市中心區，很方便，房間大，有裝飾特色，有餐廚，可以做簡單的早餐。沒有熱水壺，簾子衹有窗紗，不遮光。

The hotel is located in the city center, very convenient, the room is large, with decorative features, and a kitchen, where you can make a simple breakfast. There is no kettle, and the curtains are only gauze, not light blocking.

酒店的位置很好，周圍很多餐館，多晚都有得吃，還有超市，便利店等。去各個景點也近，步行就能去很多地方。

The location of the hotel is very good, there are many restaurants around, you can eat at any time of the day, there are supermarkets, convenience stores, etc. It is also close to various attractions and you can go to many places on foot.

部屋に間接照明が多かったため、落ち着いて宿泊することができました。
立地が商店街に近いところだったため、ホテルから食事へ簡単に行くことができました。

There was a lot of indirect lighting in the room, so I was able to stay calmly.
The location was close to the shopping street, so it was easy to go to the restaurant from the hotel.

Bon emplacement, bon parking, service de qualité, Mais très facile de se perdre.

Good location, good parking, good service, But very easy to get lost.

Sauna

Restaurant

24-hour front desk

Currency exchange

Luggage storage

Car rental

Wi-Fi

Non-smoking room

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Executive Room, Multiple Beds

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Executive King Room with Sofa Bed

King Corner Room

I came for a medical training in September 2022.  - Bad customer service. Dubious practice on room rates.  When I first booked in June, I was told I could book with a preferential rate from the training organiser. It turned out the preferential rate was more expensive than booking at the hotel directly (you get 15% discount if you stay more than 3 nights). I called the hotel, and the lady in charge said they couldn’t do anything, she wouldn’t apply the 15% discount on top of the conference preferential rate. That seemed fair to me, as I understand hotels lost a lot of business during the pandemic and tried to balance the finances. At that time I booked a room with 2 queen beds but I wasn’t sure if my husband and son would join, so I declared it would be for 1 adult only. In September, I contacted the hotel and asked to update the room occupancy to 2 adults and 1 child. THEY CHANGED the room rate and rose the price (instead of less than $1000 for 4 nights, it went to $1300!). When I asked why, they said bc I changed the booking, so they update to the new rate at the time of the change. It is still exactly the same room! I don’t mind paying more in taxes bc more people stay in the same room, but changing the rate, when they knew I was part of the conference and wouldn’t change hotel, was a bit lame… I called the same conference lady and asked if I could revert back to the conference rate. She said no, bc the conference rate has expired and she wouldn’t give it as a commercial gesture because she gets commissions on the bookings… what a bad customer service!  Not sure if it was done on purpose, the room I got was a room just outside the elevator, so noisy… And we checked in, the 2 people in front of us complained very loudly about the hotel…  - Room not clean and missing toiletries  The beds and pillows were comfortable. They didn’t have a duvet cover, but 2 flat sheets… the duvets and the pillows were yellow from stains. The bedside tables were dusty. Carpets dirty (not the same colour, although the same patterns, as the ones in the corridors). In the bathroom, there were only soap bars, no shampoo or conditioners. I only got them because one morning, I saw a cleaning lady in the corridors and asked if she had any shampoos etc. To my surprise, she did and gave them to me.   - Conference rooms neglected We had tea/coffees and pastries in the morning of the first day… but they were not refilled after lunch or the days after… unless we asked. And even after asking, we wouldn’t get hot water for tea… The toilets near the conference rooms either had missing hand soap or missing paper towels to dry your hands….  I get it that the hotel wanted to save money after being under occupied during the pandemic… but for a 4 star hotel, I expected better and better customer service.   The hotel is well located, in the city centre… but I won’t be back if I have to come to another conference in Montréal.

This hotel and the staff were excellent!, helpful and friendly. They were friendly both upon arrival and departure. The hotel was very clean and in a great location. Well placed to see the sights in Montreal. The room was large and nicely set out.

Not worth the price, room was a flashback to the 80’s. Bright blue bathroom tiles, only one person can fit in it at once. My husband wanted to brush his teeth while I was blow drying my hair and he couldn’t . There was a large pillar smack dab in the middle of the room right beside the bed. The A/C was so loud I couldn’t sleep. It wasn’t necessarily dirty but because it was so old it felt dirty. I wouldn’t stay here again even if it was half price. The charging port on the radio didn’t work and neither did the in room telephone ! We had to use our own phone to call front desk.

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18.2km from Montreal-Trudeau International Airport

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Discover 112 reviews of Le Nouvel Hotel, rated 4.3 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Le Nouvel Hotel Reviews: 112 Verified Reviews Latest 2024 | Trip.com

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