Hôtel le Donjon - Cœur de La Cité Médiévale
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1 room, 2 adults, 0 children
All properties in Carcassonne
Hôtel le Donjon - Cœur de La Cité Médiévale
No.2 of 4-Star Select Hotels in Occitanie
2 Rue du Comté Roger, Carcassonne, Occitanie 11000, France
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Highlights
Varied breakfast
Lots to do
Pets welcomeAmenities
Private parking
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Meeting Room
Multi-Function Room
All amenities
Property Description
With a stay at Hôtel Le Donjon - Coeur de la Cité Médiévale, you'll be centrally located in Carcassonne, steps from Aude Gate and School Museum. This hotel is 0.1 mi (0.1 km) from Narbonnaise Gate and 0.4 mi (0.6 km) from Château Comtal.
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8.8/10
Cleanliness8.8
Amenities8.8
Location8.8
Service8.8
All 100 reviews
Surroundings
Airport: Carcassonne Airport
(8.1 km)
Airport: Castres-Mazamet Airport
(59.9 km)
Train: CARCASSONNE RAILWAY STATION
(2.1 km)
Train: Gare Limoux
(26.7 km)
Landmarks: Carcassonne
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Junior Suite
Bedroom 1:1 Double bed ● Living Room:1 Single bed and 1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Superior Triple Room
1 Double bed and 1 Single bed or 3 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Superior Twin Room
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Check Availability
12
Superior Double Room
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Suite
1 Queen bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Minibar
Private toilet
Desk
Check Availability
5
Classic Room
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Check Availability
7
Family Room
1 Queen bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
8.8/10
Very Good
100 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.8
- Location8.8
- Service8.8
Average for similar properties in Carcassonne
David
May 29, 2025
Superb location within the walled Cite, excellent options for breakfast, helpful staff and ride service from hotel's private parking lot to hotel. Quality establishment, and we'd stay here again.
Yvonne
May 28, 2025
Amazing setting. Very disappointed with room. We paid for Superior Double and out in a Classic room. The photos of our classic room was shown on several websites as a Classic. When I queried this they said it was a superior room. That the photos of our room was mistakes. Within minutes our room photo disappeared completely from the websites. Everything else about hotel was lovely. But our room very disappointing. Very dusty, had problem with flushing toilet and when windy the ceiling tiles in bathroom were lifting and clanging. I asked for a refund on room but not given. Allowed us free parking. Did offer to put us in a superior room but we only had one more day so too much hassle.
Peter
May 21, 2025
Character hotel, right in the middle of the citè.
Ride from taxi area right o the hotel in one of their cars. Great stay!!
leigh
May 21, 2025
Hotel wonderfully situated. Room had enough space. Bathroom was large. We chose to add breakfast which had a lot of options: eggs, bacon, cold meats and cheeses, breads, pastries, cereal, yogurt, fruit and juices. The staff overall were very friendly and helpful, however I booked the deluxe room and when i got into the room it looked like the pictures of the cheaper classic room. My room description had a bathtub and we had no bathtub. The pictures of the deluxe room also had an outside sitting area and we only had a juliet balcony. I asked the front staff and they said it was about the size of the room not the amenities. I didnt see another room so i don't know if i was lied to but the pictures of my room look like the classic room.
Marjorie
May 19, 2025
This was the perfect place to stay if you were visiting Carcassone!! it was located right within the walled city, and definitely had an old world feeling.
It was clean and wonderful and the staff was great. The breakfast was delicious and the location was superb.
The only thing that I didn’t think was that great was the air-conditioning in the room. It was a little too warm for me and felt stuffy.
However, I did open the window, but there are no screens in the windows
Tim
May 17, 2025
Our room was in the annexe across the street from the main hotel. This was not mentioned on ******* and certainly detracted from our enjoyment not feeling the ambience of what is a good hotel.
The room was clean but the description’Superior’ is deceptive for what I consider to be a very average room.
The hotel was clean in a good position inside the walls and the breakfast was good. The Hôtel restaurant next door was also very good.
Timothy
May 14, 2025
Well situated and atmospheric. Friendly staff. Our room was at the front and in the future would be good if room selection and prices showed room location to enable more informed choices.
Anthony
May 12, 2025
From the free shuttle car service to the hotel, to the warm and professional service from the staff - this hotel is top notch.
My room, number 36, did smell very strongly of fresh paint and the radiator in the bathroom had an extremely rusty pipe.
The bed was very comfortable, no other windows looked in on my room, which I really liked.
Breakfast was great, good choices.
The hotel kindly stored my case whilst I explored the city more after checking out, I really appreciated this.
I would definitely stay again.
Verified traveler
May 6, 2025
Lovely hotel in the medieval city centre
Hotel was great; had lots of character, location was great, excellent breakfast, a comfortable room, and great service overall
Our room was a little toasty at night and we would have loved a more effective air con unit. That was our only con.
Services & Amenities
Most popular business facilities
Private parking
Additional charge
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Meeting Room
Additional charge
Multi-Function Room
Babysitting Services
Additional charge
Wi-Fi in Public Areas
Free
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available Off-site parking, and Charge, €24.00 Daily. Reservation not possible
Private parking
Additional charge
Car charging facilities
Valet Parking
Business Services
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Multi-Function Room
Front Desk Services
24-Hour Front Desk
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Languages Spoken
French
Spanish
Food & Drink
Alcohol-Free Property
Bar
Room Service
Public Areas
Elevator
No Smoking in Public Areas
Garden
Activities
Eco Tours
Off-site
Cleaning Services
Clothes Dryer
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for Children
Babysitting Services
Additional charge
Accessibility
Accessible Rooms Available
Safety & Security
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: 06:30–12:00
Front desk hours: 24/7
The property will provide check-in details after booking
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | €9.00 per person |
Adult | Buffet:€18.00 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: €12.00 per pet per night
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Number of Rooms: 43
Phone:+33-4-68112300
With a stay at Hôtel Le Donjon - Coeur de la Cité Médiévale, you'll be centrally located in Carcassonne, steps from Aude Gate and School Museum. This hotel is 0.1 mi (0.1 km) from Narbonnaise Gate and 0.4 mi (0.6 km) from Château Comtal.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area. This hotel also features tour/ticket assistance and a banquet hall.
Enjoy a meal at Brasserie Le Donjon, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available onsite.
Make yourself at home in one of the 43 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area. This hotel also features tour/ticket assistance and a banquet hall.
Enjoy a meal at Brasserie Le Donjon, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available onsite.
Make yourself at home in one of the 43 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What are the check-in and check-out times at Hôtel le Donjon - Cœur de La Cité Médiévale?
The check-in time at Hôtel le Donjon - Cœur de La Cité Médiévale is 16:00 and the check-out time is 12:00.What are the check-in and check-out times at Hôtel le Donjon - Cœur de La Cité Médiévale?
Are pets allowed at Hôtel le Donjon - Cœur de La Cité Médiévale?
Yes, Hôtel le Donjon - Cœur de La Cité Médiévale is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Hôtel le Donjon - Cœur de La Cité Médiévale?
How much does it cost to stay at Hôtel le Donjon - Cœur de La Cité Médiévale?
Prices at Hôtel le Donjon - Cœur de La Cité Médiévale are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Hôtel le Donjon - Cœur de La Cité Médiévale?
Which airport is closest to Hôtel le Donjon - Cœur de La Cité Médiévale?
Carcassonne Airport is the closest airport to Hôtel le Donjon - Cœur de La Cité Médiévale, and it is about 13 mins from hotel by car (8.1 km).Which airport is closest to Hôtel le Donjon - Cœur de La Cité Médiévale?
What is the cancellation policy for Hôtel le Donjon - Cœur de La Cité Médiévale?
The cancellation policy for Hôtel le Donjon - Cœur de La Cité Médiévale varies depending on the type of room and booking conditions.What is the cancellation policy for Hôtel le Donjon - Cœur de La Cité Médiévale?
About This Property
| Nearest Airport | Carcassonne Airport |
|---|---|
| Distance to Airport | 8.11KM |
| Nearest Train Station | CARCASSONNE RAILWAY STATION |
| Distance to Train Station | 2.1KM |
| Average Price From | EUR156 |
| Hotel Star Rating | 4 |