I stayed for 3 months at the Pocitos Plaza Hotel, so my experience is vast regarding the service they offer. It was my second time since I went with my daughter in 2018. It is an excellent place in terms of service, quality and very friendly customer service, from getting taxis when it is raining a lot and it is rush hour traffic, to helping me weigh my suitcase when I am alone. I could carry it. The service is efficient and careful, with a friendly smile always, although everyone is busy all the time. I worked online, and the internet was stable and secure, another important factor. I especially appreciated the professionalism of the administration, with Gervasio, Federico, Fernando, Martina (always drinking mate), Diego and the fabulous Fabian, the kindness in person! All the maids were very helpful, but the best one to prepare and clean the room was Cecilia, whom I hope to see the next time I return to Montevideo. The afternoon tea was always excellent, with a variety of teas and sweets for snacks. A special mention to Lucia's smile in the kitchen. Thank you Pocitos Plaza Hotel!!! I'm going to miss them when I return to Toronto.
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