Mountain Faro Hotel

We stayed at Mountain faro for two nights. On arrival, we were greeted warmly and was advised of the possible tours in the area. The room was clean and comfortable and has a great shower. The hotel kindly arranged our visit to the butterfly garden and our transport to the cloud forest. Breakfast was enough, and there was a pot of coffee and chilled juice both mornings. Because we visited the cloud forest our final morning and it was wet we asked if it may be possible to keep the room a little longer to shower and warm up on our return and this wasn't a problem at all. Three restaurants and a small store close by, a slight steep hill to the property, but this is the whole of monteverde!

I booked the Horseback riding, hike in Cloud forest when I called Tripadvisor the man on the phone told me to book this room. I called Lady, who has no clue how to be one. She was very kind and said they only accepted cash. So I went looking for a bank and walked back to pay her but the doors we locked. So I did and tried the next day, surprise the doors were locked, so I called her and she never came back. It was only 80 for 2 night but when I tried to pay her in Colones she kept changing to total. I then said no, I want to pay in US dollars only because she cant take advantage. I asked a couple that was staying next door and they were being overcharge by Lady over transportation that is included in there package. Lady spends ALOT of time running her mouth and not saving anything. She loves to waste time instead of just showing and getting paid. The room had mold and the TV stopped working. When the police arrived they said they were called because I was aggressive and I ask how? Did curse or raise my voice at any point the little brat said its my tone. They sent a little girl to come be the translator and she was dancing in front on my camera as I filmed. Thank God for the other guest that came out and made sure I was okay. Me being me and refusing to let the vile people traumatize me for no reason. On the check out I put the room key in toilet. Lol Do you that I took my group shuttle heading to La Fortuna and Lady radio the drive to stop the shuttle and call the police again. A whole other driver got involve to yell at me while other passengers were there. To hold up everyone else while they yelled in Spanish at me. I assume the police refuse to come out a second time so we proceed to the boat. Smh. I am SO blessed God put the right people around me who literally embraced me and didnt allow anyone to harm me. You dont have to put up with racism, you CAN GET THEM BACK!