Sandals Montego Bay All Inclusive - Couples Only

For the Butler room it was beyond expectations, small, a/c on its last leg, no ventaliation in bathroom caused heat and humidity. We have been to many other Sandals with a butler experience and this by far was the worst. We will not be staying here again.

Thought long and hard about the scoring of this review as we chose the wrong resort so that isn’t their fault However when looking at scores for other places that we loved I feel I have scored correctly We chose wrong. We’ve been to 2 other sandals resorts and loved them . See previous reviews but this one was wrong for us on many levels and was a poorer resort in its offerings It’s too busy and brash for us with many groups here. The sandals brand is sold on being for couples but not really here! Yes lots of couples but lots in big groups. And a great sense of entitlement from many guests showing a lack of consideration for others. The overall look of the resort on a beautiful beach is superb and the grounds are beautiful and so well kept. The staff are very friendly too and all smile and say hello ( with the odd exception) Location 10 minutes drive from the airport and from the backs of the rooms ( Almond) you can see the airport runway! From late morning to early evening you can hear and see planes taking off! It’s not too disturbing. It’s not like being on the flight path for Heathrow but for 10 seconds or so you do hear the aircraft each time one takes off. Welcome Compared with other sandals check ins it wasnt very friendly. There was just us and one other person ( where was his partner?) and we were the only ones staying club. Concierge brought us a cold towel then someone else took us through to the club lounge to check in! I think we were then passed through a couple of others before one of them took us to our room. Brief tour and that was it . No details given on resort/ restaurant opening and closing/ use of app/ Gina etc . At other sandals we have found this a bit drawn out but this was completely the other way and we would have liked a bit more info on the place really particularly as work is being done on the main restaurant building and this has impacted When and where places are open. Accommodation/ room In Almond building on 3rd floor. Great view. Quiet. Comfortable all we needed. Club room so have their facilities too which include full mini bar with spirits stocked up daily . Also room service if required - we didn’t use this but could see a lot did by number of plates outside rooms. Club lounge available with sofas, drinks and tvs Food/ dining Overall poor. Best meals were Butches, Soy and Cucina Romana for breakfast and dinner - Italian The rest quite poor to average. Cold food at Bayside dinner ( French) and uncooked vegetables Very poor at Stewfish, again cold and waitress just didn’t seem interested Tokyo Jos! Great concept but poor delivery. Waitress rushed through her script, didn’t ask us if we wanted drinks so we had to get own from bar which she then told us off for doing ( Racquel) and just mediocre tasting food with too much oil. Not keen on standing by a flaming wok watching food being cooked. No offer of dessert. Cafe de Paris where you can pick up coffees and sweet desserts. The staff were very su

My wife and I just returned from another amazing trip to Sandals MoBay. We stayed December 20th thru the 27th. This was our 4th Christmas in a row and it did not disappoint. The weather was a little rainier than previous years but the stay was still great. Our butlers Stevan & Marvin made sure our every need was met before we even asked. They are an amazing team and we always look forward to seeing them each trip. While there were a few faces missing and several on vacation, it was great to see the many amazing team members that make MoBay our home away from home. The staff did an amazing job decorating the entire resort with holiday lights and decorations and we joined in the fun by decorating our balcony. Some individuals complain about the age of the property however we feel they have done an excellent job over the past 10 years remodeling all of the rooms and restaurants. We can’t say enough about the staff and how they make this a 5-Star Resort. From Rayon and Ramario, our favorite bartenders at the main bar to Dane and his incredible rainbow shots at night at the piano bar. Joel and his team at Soy are truly amazing and the sushi is one of our favorites. Butches remains a great experience however we did miss seeing Horace there but later found he had been moved to Tokyo Joes. Our thanks to Chris and his entire leadership team to include Anna Kay, Chris Grant and Duncan. You and your team are why we consider MoBay part of our family and our home away from home. We can’t wait to see you guys on our next trip.

Resort nicely decorated for Christmas and grounds look great.Unfortunatel some restaurants are closed under construction. Oleanders, the italuan , Saltfish although their menu offered its not the same. So not good. value for your dollar

This was our second trip to Sandals, Montego Bay. We also stayed at this resort in Oct. 2022 for our honeymoon! We absolutely loved the food, service, cleanliness, and the ocean views are spectacular. Kemar with entertainment was absolutely amazing and went above and beyond to make our stay incredible! We played games and he always had a smile on his face and a big wave when we saw him around the resort. We remembered him from our first trip because of how much fun he was! He was definitely oneof the reasons we did a repeat trip to Montego Bay! If I had to complain about something, it would be that some of the servers seemed to be annoyed with our presence and made it seem like a chore to serve us. (There were 4 of us) A few of the bartenders also seemed to get upset when we would order a round of drinks, especially at the pool. While some were absolutely incredible and very outgoing and attentive! You will find the good ones very quickly. We also noticed that this year when we went, they did not have all the shows at night with the dancers! We loved the shows they performed every night. They were upbeat and had incredible dance routines, music, and costumes. The steal drum band they brought in this year and the acrobatic show on the beach was amazing! Overall the resort is beautiful, the drinks are delicious, and the food is phenomenal. You get what you pay for. We booked another trip on the way out. :)

Great birthday celebration at Sandals Montego Bay. It’s a short 5 minute ride from the airport, which is a huge plus! The restaurants were easy to get into and the staff was friendly. I’d 100% stay here again. Once you are here you don’t have to worry about a thing. We had a club beachfront room. Great location and view of the beach.