Sandals Montego Bay All Inclusive - Couples Only

For the Butler room it was beyond expectations, small, a/c on its last leg, no ventaliation in bathroom caused heat and humidity. We have been to many other Sandals with a butler experience and this by far was the worst. We will not be staying here again.

Thought long and hard about the scoring of this review as we chose the wrong resort so that isn’t their fault However when looking at scores for other places that we loved I feel I have scored correctly We chose wrong. We’ve been to 2 other sandals resorts and loved them . See previous reviews but this one was wrong for us on many levels and was a poorer resort in its offerings It’s too busy and brash for us with many groups here. The sandals brand is sold on being for couples but not really here! Yes lots of couples but lots in big groups. And a great sense of entitlement from many guests showing a lack of consideration for others. The overall look of the resort on a beautiful beach is superb and the grounds are beautiful and so well kept. The staff are very friendly too and all smile and say hello ( with the odd exception) Location 10 minutes drive from the airport and from the backs of the rooms ( Almond) you can see the airport runway! From late morning to early evening you can hear and see planes taking off! It’s not too disturbing. It’s not like being on the flight path for Heathrow but for 10 seconds or so you do hear the aircraft each time one takes off. Welcome Compared with other sandals check ins it wasnt very friendly. There was just us and one other person ( where was his partner?) and we were the only ones staying club. Concierge brought us a cold towel then someone else took us through to the club lounge to check in! I think we were then passed through a couple of others before one of them took us to our room. Brief tour and that was it . No details given on resort/ restaurant opening and closing/ use of app/ Gina etc . At other sandals we have found this a bit drawn out but this was completely the other way and we would have liked a bit more info on the place really particularly as work is being done on the main restaurant building and this has impacted When and where places are open. Accommodation/ room In Almond building on 3rd floor. Great view. Quiet. Comfortable all we needed. Club room so have their facilities too which include full mini bar with spirits stocked up daily . Also room service if required - we didn’t use this but could see a lot did by number of plates outside rooms. Club lounge available with sofas, drinks and tvs Food/ dining Overall poor. Best meals were Butches, Soy and Cucina Romana for breakfast and dinner - Italian The rest quite poor to average. Cold food at Bayside dinner ( French) and uncooked vegetables Very poor at Stewfish, again cold and waitress just didn’t seem interested Tokyo Jos! Great concept but poor delivery. Waitress rushed through her script, didn’t ask us if we wanted drinks so we had to get own from bar which she then told us off for doing ( Racquel) and just mediocre tasting food with too much oil. Not keen on standing by a flaming wok watching food being cooked. No offer of dessert. Cafe de Paris where you can pick up coffees and sweet desserts. The staff were very su

Great birthday celebration at Sandals Montego Bay. It’s a short 5 minute ride from the airport, which is a huge plus! The restaurants were easy to get into and the staff was friendly. I’d 100% stay here again. Once you are here you don’t have to worry about a thing. We had a club beachfront room. Great location and view of the beach.

My husband and I went to Sandals MoBay for our anniversary in November. We had a Beachfront Honeymoon Butler Suite w/ Balcony Tranquility Soaking Tub. Our butlers were named Cassandra and Dalton. The suite was wonderful. It had all the amenities. Big bathroom, stocked fridge, big bed, sitting room that could be closed off to watch tv, the balcony had an amazing view of the Caribbean Sea, and the soak tub was probably my favorite thing. House keeping came twice a day -once in the morning to tidy up and again at night for turn down service and to tidy up again. Everything was wonderful. The butlers were AMAZING. They were always one thought ahead of us in what we would need or want to do. I would absolutely request them again and recommend them to anyone going. The food and drinks were great. The beach was beautiful. The landscaping was breathtaking. All the staff we had interactions with were overall so nice. We did not do any excursions or leave the resort so I cannot speak to that. We had a couples massage at Red Lane Spa -so good. There is absolutely so much that could be written about. Our experience was 10/10.

Shoutout to Courtneyleon at Sandals Montego Bay Jamaica for her exceptional service and hostess. She gave us the tour of the property and provided an amazing sorrel mimosas. She checked on me often during my stay ensuring we had a great time.

Such an amazing experience from start to finish! The people are so welcoming I truly felt like I was at home. A couple people I will never forget are dj delano who always kept the party going and made the entire experience second to none. If you get a chance make sure to check out all the entertainment. Also Careesa who was so sweet and always made sure we had a drink and were taken care of. She’s always smiling and her personality is a rarety❤️