Guest User
April 23, 2024
Externally it looked nice, as did the lobby. As soon as you entered the room you immediately noticed that there was no fresh and clean scent but rather stale air. We had asked for a double bed but they were two beds placed together. The mini bar was turned off, after turning it on it barely worked.... But the most terrible thing was the air conditioning, as soon as it was turned on it seemed to work even if it made a lot of noise, then suddenly it stopped working. Why? It's not a period, we've been told.... In April, on hot days like those, it's not a period. Absurd. The balcony had neither mosquito nets nor a shutter so there wasn't even the possibility of keeping it open without fear. The handle was also broken. By their admission we had been given a "complicated" room... Conclusion? A bath of sweat, so much so that I got sick when I returned. The breakfast was very poor, products without flavour, there weren't even disposable glasses. The customer should be listened to and satisfied, not ignored. To absolutely improve and above all modernize!
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