Hotel Francia E Quirinale

Really nice hotel with an authentic and warm atmosphere. It was clean here and we got a nice deluxe room with good beds and good air conditioning. The staff are professional and very service minded - but above all incredibly nice and friendly. We especially send our warmest greetings to Marta. We had the best holliday here and will definitely come back. Manu greetings from Eva and Sofie from Denmark.

The rooms at this hotel are the smallest we have ever experienced. In the first room we were allocated, we couldn't put our cases anywhere, the second, although a little bigger was still small, added to the fact that we were overlooking a busy road, where the fast/loud Italian car drivers tore up and down. The third we managed to shoe horn ourselves into. We only had two medium cases between us. We were part of a tour group and after a long journey, we decided to eat in the hotel. Never have we paid so much for so little. A plate of 12 thin slices of sausage and a piece of toast between us, two slices of ice cream the size of a slice of Battenburg cake, a glass of wine and a small bottle of sparkling water - Euro equivalent of £50. The waitress was brusque and snippy. On principle we didn't buy anything at the hotel again in the 3 days we were there. There are other more reasonable eating establishments a short walk from the hotel.

This was such a beautiful hotel, and an easy walk from the train station, the funicular to Montecatini Alto, the thermal baths, and the downtown area. The room was very clean and comfortable. They told us we were given a complimentary upgrade when we checked in. To be honest, I would have been fine if we had a non-upgraded room in the back of the hotel. It was so very noisy in the mornings (early) with the tour groups getting ready for their day. The street noise from them, garbage trucks, etc. just floated up and into the room. We were also surprised that they give you an actual key, on a very bulky key chain. Thankfully I had a purse to put it in, would have been uncomfortable in a pants pocket. We had breakfast and dinner in the hotel twice. They had a very nice breakfast buffet. You have to find and ask a staff person for a cappuccino if you want one, it is not offered when you are seated. And don't leave your cappuccino there if you go up for seconds, they clear the table. They have American coffee in the pot to help yourself to. The dinners were very nice too. The first night we had a lady serve us (sorry, I don't remember the names!). The next time we at the gentleman was our server, and he was not very friendly or attentive. Overall, the hotel is lovely, the location is excellent and I would definitely stay here again if I ever find myself in Montecatini Terme again!

Stayed here as part of a tour. The rooms and beds were comfortable and the staff went above and beyond to make our stay enjoyable. We enjoyed sitting on the front porch area enjoying a drink in the evenings and public areas were very nice. There are a lot of tour groups using this hotel, so when not part of the group dinners, the food choices in the wine bar can be a little sparse but of good quality. There are plenty of good restaurants just a short walk away. Pool area was nice (pool not heated). We would stay again.

Stayed as part of a group. Reception were welcoming and helpful. Public rooms were well furnished and spotless. Pool area small but well maintained. Rooms were a bit of a mix. Furnished in no particular style. We had aroom 216 a corner room which was huge. Lovely big bathroom The only complaint would be that the bedrooms are very dark. Some of them face a derelict villa which was dismal. Independent travellers should be aware that this hotel caters for several large tour groups at a time which makes it very noisy and congested at times. Whilst the wait staff, like all the employees, are exceptionally hard working and efficient the breakfast offering was very poor. Limited in both choice and quality. I have rated this establishment very good but it really needs to improve breakfast to honestly deserve this.