Grand Hotel Plaza & Locanda Maggiore

Love this hotel. Helpful staff & pleasant hospitality Beautiful bathroom

The Grand Hotel Plaza is very central for Pisa, Lucca, Sienna, San Gimignano as well as nearby villages. We walked up to M/Alto in 45 minutes from the Hotel but took the lift back down. We ate extremely well (half board) with well balanced dishes different every night. Breakfasts have something for everyone. Staff are really helpful, professional, and friendly - nothing too much trouble! It must be the highest bedroom and grandest dining room ever for us and always so clean. Slept well in a very comfy bed with amazing views over the Plaza and distant hills, shower was good, room safe and kettle most welcome. Cannot comment on the outdoor pool which remained closed. Do not miss the Spa (Terme) with spa tasting and a weekly opera, it,s beautiful. A midweek opera recital we thoroughly enjoyed and recommend if available. Train station is only 10 minutes from the hotel but as part of a group (Travel Dept) we were dropped 100 yds away - no problem! Lift serves all 4 floors taking 6 at a time. Hotel bar is cosy and open late. Highly recommended. Richard -UK

The Room had the highest ceiling I've ever seen in a bedroom! Very Elegant. We had a superior room with a great view over the Piazza. Breakfast was normal European fair, but we went half board and the evening meals (5 courses of Italian dishes) were excellent Highly recommended to pay extra for half board. Wifi is slow. Parking is in the locality with a weekly pass €24 on any blue space of which there are many. Perhaps best to hire a small car, we had a Fiat 500 which was a new experience, the car I normally drive in the UK wouldn't fit in most of the spaces. Staff are pleasant, helpful and speak english.

The service was excellent. The motel setting on the plaza was beautiful, looking out our window to see the plaza below was a bonus. The motel decor was top notch and the breakfast buffet was very good. The young man that worked the front desk was there every morning and evening and was very helpful with advice and ideas for exploring the city and the Tuscan countryside. It felt like I had a personal consierge. I highly recommend the hotel plaza l&m.

Centrally located to visit Tuscany, Cinque Terra, Florence and Pizza. Situated on a pleasant Plaza and just 1 block from the train station. The hotel is quaint, comfortable and staff friendly. Monticatini is a wonderful place to unpack once and enjoy all the area has to offer.

I didn't pick this hotel it was part of a trip to Tuscany booked via Travel Department. It certainly wouldn't have been my choice. See below why. Firstly the positive views. The hotel is in a great location for touring Tuscany with a train station across the road, with trains to Florence, Lucca and Pisa. Negatives of which there were many. The hotel is old and would be very elegant if it was refurbished, sadly this has not happened. The bedrooms are dark, small with mismatched furniture, the bathrooms either have bath with shower over or a small shower. The ones over the bath, are actually hand held so don't expect to stand under a shower of cascading water. The food is awful, breakfast is the same everyday with limited choices available, dinner was inedible. Most of our tour opted to eat out instead of at the hotel. The bar doesn't open until 5pm and closes early, in addition there is no bar or snack service at the pool. We had a lady at the pool kiosk on one day out of the seven we stayed there. There are no information packs in the hotel rooms either, and if you are lucky you will get a safe that works, several people on our trip advised that there room safes were locked shut. It looks to me that this hotel is staying afloat because it is being booked by tour groups. We have travelled all over Italy and I'm sorry to say that the standard of this hotel is well below par in comparison with other Italian hotels. I would not stay here again.