Guest User
January 31, 2023
I have stayed at this hotel few times (even before it became an Ibis hotel) in the past and was quite happy, but this time it was really poor. Upon my late arrival, it was surprising to see that the hotel wasn’t as it should be, no cups at the shower, towels were old and very thin/old. shower water flow was poor and the shaving mirrors was hanging free with no control. I complained in the morning on all these problems and the lady at the reception told me that they will take care on all problems. when I came back late night, not only that they didn’t fix any of the problems, they didn’t even bother to clean my room, I complained to the hotel manager the next morning, he apologized and advised that he has a problem with the cleaning staff but could help me…