Hotel St James

The Hotel St James impresses with a varied, high-quality breakfast and attentive service. Its convenient location near Mons' historic center and well-equipped, clean rooms make for a comfortable stay.

From start to finish very good, met by a very charming and helpful member of staff who was very clear on everything she told us (even though she said her English was not good), it’s very good. She also informed us that Coffee, Tea, Hot chocolate from the downstairs machine was free (what a refreshing change) & to help ourselves. Room was small but perfect, clean, modern, which was a surprise in such a distinguished building. Everything worked fine in the room etc. only downside was how hot it was, I did have a fan which I used which did help, I think air conditioning would be very difficult for this building to install. In the evening another member of staff this time a nice friendly gentleman, had chat with us asking us about our journey etc and because we were leaving early, showed us how to use the gate remote again, as we’d not taken if in when the previous member of staff showed us. So unfortunately we did not get to have breakfast so cannot comment. All in all a great stay made better by the people. Would deffinately recommend. Thank you

My three friends and I have stayed in this hotel three times in the last few years and this was easily our least successful stay. For a start we discovered that we were not to be staying in the main hotel building but in an annexe which was situated at the back of the hotel along a part covered walkway. I said at reception that because of a very bad knee injury I could not use stairs but when we were shown the route to our two twin-bedded rooms, we discovered that they were two flights of stairs. This was impossible for me but the hotel manager said there was no option as there were no more twin bedded rooms in the hotel ... but there is no lift in the annexe. After what can only be described as an argument with the manager one of my colleagues asked if there were any single rooms available in the main building with access via a lift. He said there was and after us paying an extra fee I was allowed to use this very small single room. My three friends remained in their annexe rooms. My single room was acceptable if small but in the annexe my friends were plagued by mosquitos on their second night and each had several bites in the morning. Altogether an entirely forgettable experience for us all. We certainly won't be staying at Hotel St James again. Pity - as it's central, the parking is easy and the breakfast is good.