Agua Hotels Mondim de Basto

Agua Hotels Mondim de Basto Reviews

Agua Hotels Mondim de Basto

Monte da Paradela, S/N, Mondim de Basto, Vila Real District, 4880-162, PortugalView Hotel Details
Agua Hotels Mondim de Basto
Agua Hotels Mondim de BastoAgua Hotels Mondim de BastoAgua Hotels Mondim de Basto
Check available rooms for your travel dates
We Price Match
1 night

Agua Hotels Mondim de Basto Guest Reviews

4.3/5
Very Good
58 review
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.3
Filter by:
Sort by:
All reviews(58)
Positive reviews(42)
Reviews with photos/video(14)
Negative reviews(4)
Katu Lopes
Deluxe Double or Twin Room
Stayed in mai 2024
Couples
1 review
4.2/5
Very Good
Posted on 4 mai 2024
Very pleasant space. Friendly collaborators.
Original TextTranslated by Google
Jefferson S
Deluxe Double or Twin Room
Stayed in avr. 2024
Family
21 review
4.2/5
Very Good
Posted on 4 avr. 2024
Hotel with good structure, with indoor pools to enjoy on rainy days. It's worth it to spend a few days with the family.
Original TextTranslated by Google
Nuno
Premium Suite
Stayed in sept. 2023
Couples
1 review
5.0/5
Outstanding
Posted on 11 oct. 2023
I went with my girlfriend, we really enjoyed the experience, we will definitely do it again.
Original TextTranslated by Google
Paulo
Classic Double or Twin Room
Stayed in fév. 2024
Couples
1 review
4.0/5
Very Good
Posted on 14 fév. 2024
Spa is a "mirage"... Cold water and lack of maintenance, circuit broken in all its capabilities. Weak breakfast for a 4-star hotel. Price and quality below the quality required of a spa hotel.
Original TextTranslated by Google
Guest User
Room with Garden View
Stayed in juill. 2022
Couples
1 review
4.2/5
Very Good
Posted on 1 août 2022
We were looking for a quiet place, with a pool and outside the tourist area. This hotel is. Very good swimming pools, SPA treatments and food (not spectacular but acceptable). The only thing we missed was some background music in the recreation areas. We will come back for sure.
Original TextTranslated by Google
Guest User
Deluxe Double or Twin Room
Stayed in mai 2024
Couples
3 review
5.0/5
Outstanding
Posted on 12 mai 2024
Great!
Original TextTranslated by Google
Guest User
Stayed in oct. 2023
Other
4.0/5
Very Good
Posted on 29 oct. 2023
We spent a night here during a cycle tour. The location of the hotel and its surroundings create a feeling of space and being close to nature. Rooms are well equipped and comfortable, and the view from the balcony across woodland looks and feels very relaxing. The hotel is modern and cleverly designed, often giving the impression that you are one of a small number of guests before it becomes clear at breakfast that there are many more visitors than you had imagined. I’d like to make particular mention of the staff who looked after us superbly at dinner.
Guest User
Stayed in janv. 2023
Other
2.0/5
Posted on 12 janv. 2023
Hotel looks great and modern but don't know what is going on. Wondered if they had 'P & O'd' all their staff because things were not working as regards service. Service at dinner was confused, food not good (how you can have orange sponge taste of nothing is incredible) and bar staff not trained. Agree title of a previous review 'more style than substance".
Response from Property: Dear Guest, First and foremost, we would like to thank you for your preference in Água Hotels Mondim de Basto. We regret that we did not fully meet your expectations. We will be happy to welcome you back to our unit and provide a memorable stay. Best Regards, Hotel Manager
Jo G
Stayed in oct. 2021
Other
3.0/5
Posted on 13 oct. 2021
I stayed for 3 nights with a walking group. The setting of the hotel is attractive but the nearby town of Mondim de Basto is lacking in excitement - and good restaurants! The vibe is young and modern. My room was acceptable in an MDF way. The small terrace overlooked the roof of another building so not great and there was plenty of noise from the family in the room next door. Breakfast was OK but the restaurant was nothing like big enough for the size of the hotel, with exceptionally slow service and restaurants in Mondim were not a great option. The grounds were a nice place to sunbathe (pool was too cold for me to get in although some people did) but was plagued by flies.
Response from Property: Dear Guest, First of all, thank you for your availability to share the review. Regarding the room and upon request at the reception, we would be happy to make a change of room depending on our availability. We are sorry for the inconvenience caused. We will be happy to welcome you back to our hotel. Kind Regards, Hotel Manager
Travel12814581240
Stayed in avr. 2024
Couples
5.0/5
Outstanding
Posted on 29 avr. 2024
Modern and welcoming hotel, with very friendly and polite staff. Restaurant with excellent service and great refinement. SPA massage service also excellent, good value for money. The exterior of the hotel offers outdoor walks, with 3 walking trails in the surrounding area surrounded by nature.
Original TextTranslated by Google
jmavicente
Stayed in avr. 2024
Couples
4.0/5
Very Good
Posted on 26 avr. 2024
This is our 2nd stay at this hotel set in a magnificent landscape. This time we came with a friendly couple and we opted for 2 suites exclusively for couples (a shame it wasn't possible to stay with children) and we loved it. everything impeccable. Upon arrival at the suite, we were treated to sparkling wine and the good feeling that the ambiance gave us. We decided to have dinner at the hotel, which was a pleasant surprise in every way. Friendliness and knowledge of the staff and everything was good. As the weather was good, we took advantage of the outdoor spaces, which are fantastic and allow us to appreciate the surroundings. The SPA has the particularity of having a lot of natural light, which goes against many concepts. One negative aspect is that the Turkish bath had a bad smell that seemed to me to be from "out of date" eucalyptus. I highly recommend this hotel in Mondim de Basto. You certainly won't regret it!!
Original TextTranslated by Google
Discover18692444493
Stayed in avr. 2024
Couples
5.0/5
Outstanding
Posted on 18 avr. 2024
Comfortable bed, very quality and clean SPA, two phenomenal indoor pools and two outdoor pools. Large room, very diverse breakfast. Excellent facilities and leisure areas with trails over the mountain.
Original TextTranslated by Google
susanalves
Stayed in avr. 2024
Family
5.0/5
Outstanding
Posted on 8 avr. 2024
Excellent stay. Very attentive staff. Excellent cleaning. Dinner suggestion from the boss- acceptable. Children's burgers were raw! But the service was very pleasant. Spa was super nice- clean, water at a very good temperature. I had a massage and it was really good - back! Delicious breakfast with enough variety. For the price I paid on a half board basis, I thought the quality and price were very good! I recommend it and I will be back! Thanks
Original TextTranslated by Google
Guest User
Stayed in avr. 2024
Other
5.0/5
Outstanding
Posted on 6 avr. 2024
Super friendly employees! Super comfortable rooms! Excellent location! Excellent restaurant! Indoor pools with pleasant water! Excellent cleaning! Excellent breakfast! Excellent quality/price ratio! Excellent quality/price ratio! Excellent quality/quantity ratio!
Original TextTranslated by Google
Guest User
Stayed in avr. 2024
Family
4.0/5
Very Good
Posted on 5 avr. 2024
Modern hotel with efficient staff. The views are spectacular. Spacious room, with comfortable beds, good water pressure and temperature in the bathroom and daily cleaning of the room. Note if there is any wear and tear on the furniture and curtains, but nothing that will interfere with your stay. The only drawback will be the indoor pool/jacuzzi space, which due to the number of guests can become small/noisy, but once again it doesn't take away the desire to return.
Original TextTranslated by Google