Park Hotel Villa Fiorita

The decision to book a room at this property proved to be a disappointment from the moment of arrival. Although the lobby had a typical look of a business hotel, the rooms and the structure as a whole seemed to have remained behind in time, reminiscent of the hotels of the 2000s. In 2024, a renovation seems to be essential to adapt to current standards. The room assigned to me was anything but welcoming. The carpet was dirty, ruined and full of dust, and the presence of bedbugs further compromised the environment. The empty refrigerator, with only two bottles of water and still broken and rusty, together with the use of plastic cups, seemed out of place in 2024. The door of the cabinet attached to the desk even fell when first opened, risking causing physical damages. Although I appreciated the warm, soft lights of the lamps, I didn't find anything exceptional that I couldn't find in other hotels with fewer stars. The courtesy set in the bathroom was very basic, without the presence of bathrobes. The clogged sink and non-working exhaust fan added to the experience. The bathtub was dangerous due to its slipperiness and the installation of a fixed half glass panel, making it difficult to turn the water on and off with the risk of injury. The presence of limescale and mold made the stay even more unpleasant. After the problems encountered with the first room, the staff, in particular Luca from the reception, proposed changing to a deluxe room in the villa. Despite the leap in quality, there were still flaws, such as the lack of electrical sockets near the bed and a minibar with only two bottles of water provided by the hotel. On the other hand, I must point out that the bed was quite comfortable. The welcome from the staff was exceptional and always available, a positive point amidst the disappointments. However, the request to pay for the stay at check-in annoyed me extremely. Having not yet arrived, the advance payment seemed like an excess of zeal, totally rejected. Ultimately, although the welcome was appreciable, the overall experience leads me to believe that, at present, this hotel deserves a maximum of 2 stars, considering the numerous inconveniences encountered during the stay. P.S. €100.00 per day in agreement with the nursing home including the meager breakfast I mentioned before.

Stupendous location to say the least…friendly, helpful and very knowledgeable staff, finding a solution to any need. We had a lovely evening. A special thanks to the maître Fabiano, very professional.