Passalacqua

Passalacqua delivers a true wow-effect from the very first moments. The historic villa and immaculate grounds are breathtaking, and my room — despite its classic style — was exceptionally comfortable and beautifully designed. Three fully opening windows brought in plenty of light and fresh air, the Wi-Fi worked flawlessly, and there was a well-stocked minibar, convenient sockets, and a beautiful full-height mirror. A special highlight was the freshly brewed Americano available at the bar any time of day — no capsule machines here. Breakfast was one of the best I’ve ever had in a hotel, with comfortable seating and excellent food. Dinner offered an unforgettable fine dining experience with spectacular views, and the entire F&B team deserves the highest praise. The only minor downside was the older air-conditioning system, which cooled quite strongly even on warmer settings — but with the windows open at night, the fresh air made for a perfect sleep.

After having stayed at Passalacqua, I don't really understand how any search engine reviews could be less than 5 stars. The property itself is magnificent. They've somehow managed to combine understatement and opulent luxury, the beauty of nature with the beauty of art and architecture. Just sitting by the pool, gazing out at the lake and the mountains and across the amazingly manicured gardens - is to see beauty on many levels. I was initially a bit apprehensive because I'd heard of some glitches with the service at this property. But honestly, I saw no sign of this. All the staff members were eager to help in any way they could, always with a suggestion and a smile. The housekeepers did such a thorough job we were blown away. They didn't just re-stock our mini-bar, for example, they took note of what we did and didn't drink the day before, and gave us more of what we used and less of what we didn't. They literally brushed out the tassels of the area rug every time they cleaned the room. And as a side-note, we are high-maintenance guests because we keep a kosher diet. When I contacted the hotel and asked whether they could accommodate, they gave me several options, and they even have a separate prepared menu they designed just for any kosher guests they may have. They cordoned off an area of their kitchen, purchased new utensils, and brought in kosher meats and cheeses just so that we'd feel comfortable. I can't say enough good things about this hotel. The only drawback is the cost (which is high), but if budgets allow, I'd highly recommend Passalacqua.

Best restaurant and view in Europe. Been in Lake Como for eight days and have eaten at the best restaurants, but was far above everything else. The service we received from the warm staff was like I was at a family reunion. We especially appreciated Simone Migliorin who was the most professional person I have interacted with in all my trips to Italy and Europe.

Hands down the most beautiful hotel I have ever been to. Every detail is perfection, luxurious without being stuffy or obnoxious. We only visited for lunch on a sunny Sunday as we live in Milan, but will absolutely be coming back to stay. The staff and service were incredible - very kind and friendly even though we weren’t overnight guests. Clear standout vs our experience at some of the other luxury properties in the area. Stunning picture perfect pool. Expensive but not overpriced because the experience was worth every penny. We felt like we were on a movie set. Cannot wait to come back and experience the property more. Thank you to the staff for a perfect day that we will remember for a long time.

This is a stunning hotel. Everything is decorated in that old world decor but feels fresh and new and not old and outdated like their absolutely abysmal sister hotel Grand Hotel Tremezzo. The service is 50/50. Breakfast was excellent service but we had some mishaps with service a few times at dinner. We also had a kind of disaster of a picnic where nobody knew what to do, food was missing, we had no cups or plates, it was a mess. Another time we were having the most amazing dinner over the pool and the cooks were having screaming match. It was funny for a minute but then just awkward. The waiter had to run over and yell at them. It was odd. Other than that service at the pool was good and service for the rooms was excellent with little to no wait time whenever requesting anything. Food. Breakfast was amazing. Lunch and dinner very good for the most part with some average dishes as well. Grounds. Way bigger than you would think with multiple levels of various areas and you can easily walk down to the lake and swim or just relax (but not service there). The hotel is very private and you cannot enter the property unless you are having dinner which I appreciate. Spa is very small and kind of hidden in a small area that's really dark. Room. Our room was huge and amazing. Full dyson hair care in every room is amazing. Built in speakers is amazing. This part of the lake is stunning. There is a lot of air noise from helicopter tours and small planes but you get used to it. It's really a beautiful place not to be missed.

Passalacqua is easily one of the most beautiful and elegant hotels in the world, with a rich history (it used to be the villa of the opera composer Bellini) and unparalleled attention to detail. i was impressed to find not only one, but three different Dyson hair accessories from the air warp to flat iron , in the bathroom. Everything is beautifully curated , from the outside garden overseeing the lake down to every accessory in the room.