Verified traveler
February 27, 2024
Our room was clean and comfortable, and the continental breakfast was nice. However, we did hear water running all night, and we were locked in our room at one point because the secondary lock got stuck. When we managed to get the lock open - the hinge of that secondary lock popped out of the door. Turns out, it was missing a screw. Then, at around 9am, we heard a knock on our door, followed by an employee just barging right in on us - while my husband was in the middle of changing! The manager on duty did apologize, but when we mentioned that was highly inappropriate behavior for an employee, he told us that said employee was "in training". Wasn't thrilled with the whole situation, to be honest, but didn't feel like fighting it.