Guest User
January 31, 2023
I stayed with my wife for four days, hotel chosen on the web. We were looking for a property with breakfast and half board, we booked in February on their offer, in fact, with half board. Dated structure, certainly in need of modernization, but more than passable for us. Room equipped with everything, with Sky and a minibar even if empty. But we give one star because you need to be careful about... their half board or full board. Going to their website there is a menu, with first courses, second courses and so on, they say they provide typical Apulian dishes... and you believe it... also because their offer speaks clearly... in our case... . half board... Not at all, only upon our arrival, after having paid the bill... because you pay at check in... we discover that the structure does not have internal catering... but rather... they gave a sort of voucher to dine out in a partner restaurant. We swallow... we are on holiday... and instead for all four dinners we... had to remind them that we had half board... so if we hadn't remembered... we didn't miss them in these restaurants . They never bothered to book the dinners and at the last dinner we pointed it out and they were even offended, blaming each other.... At the fourth dinner on Saturday they said that the partner restaurant didn't take reservations, instead we learned from the restaurant that the hotel had called to book...after our request too late. It was full. Not very serious, too bad. So don't trust the site and their offers.
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