Arctic Friends Home International Youth Hostel

Respite the hotel name containing the word international there is nothing international about this property as they were completely overwhelmed with our arrival. The first thing they did was drive us off to the police as they didn't know how to do the registration for foreigners. The rooms are good and well maintained and we got a delicious complimentary berry juice in the morning. The heating worked well and it was nice and warm inside the room. The location is superb and everything is within walking distance. The negative thing is that we needed some help during our stay and the reception area is always empty. The owners are impossible to find. Do not expect a single word of English to be spoken at this property. A lovely cat is around and is an admirable animal. Overall a good stay and I would stay again in the future. Good value!

I have been in China for a long time and this is the first time I met this kind of behavior. The neutral: - Location: 500m to the bus station, not directly in the hustle, good if you like it quiet - Room: room is big and has chairs + table - Sightseeing: if you are solo traveller, they have three fixed routes which you can car share for a decent price The questionable: - Room: the room is quite cold (due to being too big for their heating system), bathroom is small and cleaning is to be improved (at least remove the dead mosquitos from the wall). - Time: Bring time if you want to do their tours or eat there. Waiting times of an hour to be expected. - Communication: If you need something, you have to contact them several times. If they need something from you, they answer directly. - Do NOT trust them to buy tickets for you. The one to the Christmas Village was not valid anymore and the bus ticket was the wrong one. Luckily, I was able to change it in the morning (me asking them to make sure to buy the right ticket and the bus station workers telling me they even suggested the right bus left a sour aftertaste) - Emotional manipulation to get a 5 star review. It's normal in China to ask for a good review after a stay, but not over 10 times during your stay. Services are always given with a: “for a good review” attitude. For example: I asked in the afternoon whether I could get a ride to the bus station the next morning as I have seen many other guests get one - answer: no. In the late evening, the boss contacted me saying they will send me to the bus station. But guess what: only to remind me in the morning that I should give a 5 star review, almost making me write it in front of her. A good review is to be earned and not to be bought, improve your service instead of harassing your customers. Would not stay again.

The location is good, which having walking distance to attractions and restaurants. The hospitality of the hostel is good, 叶姐and the staff providing good information for everything. Not to mentioned the driver that i booked with the hostel, 许师父 is very friendly, and accompany me along the trip as I'm solo traveller. During check in, they upgraded my room to Dong Bei specialty type, which is kind of an experience since I'm here at Dong Bei.. Overall staying experience is awesome, and will visit this hostel again if coming to Mohe.

Henhaoyijiadian